WGU C215 Operations Management

Advertising revenue model - Answer Provides users with information on services and products and provides an opportunity for suppliers to advertise Affiliate revenue model - Answer Companies receive a referral fee for directing business to an affiliate Appraisal cost - Answer The cost associate...

Which definition is used for quality, evaluates how well a product performs its intended function? - Answer Fitness for use 14 points for quality improvement - Answer Which total quality management (TQM) process was developed to stress management's responsibility for quality? ISO 9000 - Answe...

ABC Classification - Answer a method for determining level of control and frequency of review of inventory items Acceptable Quality Level (AQL) - Answer The small percentage of defects that consumers are willing to accept. Acceptable Sampling - Answer The process of randomly inspecting a sampl...

Which definition used for quality evaluates how well a product performs its intended function? - Answer Fitness for use Which total quality management (TQM) process was developed to stress management's responsibility for quality? - Answer 14 points for quality improvement Which total quality ...

Total Quality Management (TQM) Philosophy - Answer 1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Process Capability Index (Cpk) - Answer Basic function of Six Sigma. Measures t...

Support Services - Answer quality defined in terms of the support provided after the product or service is purchased Value for Price Paid - Answer Evaluation of usefulness vs. price paid Psychological Criteria - Answer Focuses on judgmental evaluations of what constitutes product or service ex...

raw materials inventory - Answer What are purchased items or extracted materials that will be transformed into components or products called? anticipation inventory - Answer Which inventory function specifically is designed to allow the company to maintain a level production strategy? anticipa...

Which definition is used for quality evaluates how well a product performs its intended function? - Answer Fitness for use Which total quality management (TQM) process was developed to stress management's responsibility for quality? - Answer 14 points for quality improvement Which total quali...

1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality - Answer Total Quality Management (TQM) Philosophy Basic function of Six Sigma. Measures the process potential and performance of ...