2023 UHC certifications (A+ GRADED) All exams combined

The agent said that Medicare uses a 5-star rating system to illustrate the plan's performance and quality. (CORRECT) correct answers An agent is explaining Medicare Advantage plan options to a consumer. During the conversation, the agent explains that Medicare gives each plan a Star Rating. Which s...

Medicare correct answers Federal health insurance program Medicare is administered by whom? correct answers CMS ( Centers for medicare and medicaid services) Parts A & B of medicare are correct answers federal health insurance program referred to as original medicare Part A? correct answers...

In terms of events, which of the following is true? correct answers WRONG - Agents must report formal marketing/sales events only to UnitedHealthcare When completing an enrollment application in LEAN, why is an agent prohibited from entering their own email address in a field available for the co...

Gene got Medicare before he turned 65 and enrolled into a Medicare Advantage plan. He calls in February the month before his 65th birthday and is unhappy with his current plan. On the date of the call, what can Gene do about his coverage? correct answers On the day he called, he can enroll in a diff...

Gene got Medicare before he turned 65 and enrolled into a Medicare Advantage plan. He calls in February the month before his 65th birthday and is unhappy with his current plan. On the date of the call, what can Gene do about his coverage? correct answers On the day he called, he can enroll in a diff...

What is a servicing agent? correct answers an inactive, nonemployee who has signed a servicing agreement in order to receive renewal commisions on medicare advantage and prescription drug plan enrollments on or after 1-1-2014. the agent must maintain an active resident license and appointment and pa...

What is the definition of Abuse? correct answers Abuse includes any practice that results in the provision of services that are not medically necesary An agent should only enroll a consumer in a product: correct answers That is suitable for the consumer's needs, goals and financial resources. ...

Agent John is planning to conduct a series of events. Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments. Of the three t...

In terms of events, which of the following is true? A) Agents must report formal marketing/sales events only to UHC B) Agents must report informal marketing/sales events only to UHC C) Agents must report all marketing/sales and educational events to UHC D) Agents must report formal and informal ...

When completing an enrollment application in LEAN, why is an agent prohibited from entering his or her own email address in a field available for the consumer's email address? correct answers The consumer/member would not receive plan related correspondence intended for him/her By agreeing to th...

Lisa turned 65 and is now eligible for Medicare. She already receives Social Security benefits. How does she enroll in Original Medicare? correct answers Her enrollment in Medicare Parts A and B is generally automatic if she meets all eligibility requirements. Which statement is true about a memb...

What are the external and internal parts of health care compliance? correct answers External: Federal and state statutes and regulations (e.g. HIPPA, FTC) Internal: Organizational policies and procedures (e.g. private practice has their own policies and you must follow) What does the PPACA Secti...

What type of events must an agent report to UnitedHealthcare? correct answers Only the marketing/sales events, both formal and informal.(wrong) While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer does not have an email address. What should Jeff d...

Agent John is planning to conduct a series of events. Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments. Of the three t...