Summary
Summary chapter 5 History of organizational behavior and Professional Designation
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- Organizational behavior
history of organizational behavior professional Designation
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History of OB and Professional Designation- sept 16 2020First scientific management era:
- Pioneer Frederick taylor focused o job performance.
- He wanted to figure out how to do someone job with less time or less motion
- He would time production with a operation slip
Human relations management:
- Elton mayo found that when you treat your employees with recognition the production
increases.
o He made the light theory that people work better in brighter lightning
- Also found that group dynamics influences their job performance
- Hawthorne affect takes place when people are being studied they act different (ex, lighting
experiment)
- Elton concluded that there are many things that influence work performance such as
motivation, recognition etc…
What do managers do?
Henry fayol wrote a book
1. Technical activities
2. Commercial activities
3. Financial activities
4. Security activities
5. Accounting activities
6. Managerial activites
a. Plan
b. Organize
c. Command
d. Coordinate
e. Control
Henry mintzberg rewrote this because henry was from the 1980s
Manager’s Role Definition
interpersonal – Figurehead As the head of an organizational unit, every manager must perform some ceremonial
duties
Interpersonal – Leader Some of these actions involve leadership directly—for example, in most organizations the
managers are normally responsible for hiring and training their own staff.
Interpersonal – Liaison Making contacts outside the vertical chain of command.
Informational – Monitor , the manager is perpetually scanning the environment for information, interrogating
liaison contacts and subordinates, and receiving unsolicited information, much of it as a result of the network of
personal contacts.
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