Name of the Teacher Date Level of the class Length of lesson
Rhiannon Forbes-Wake 12/09/2021 Advanced, C1 60 Minutes
Lesson Type:
Business English: Spoken language
Lesson Topic:
Conversing over the telephone
Lesson Aims: Lesson Outcomes:
By the end of the lesson, students will be be er able to u lise By the end of the lesson, students will have…
their listening skills to extract important informa on over the Par cipated in a role play of a business telephone conversa on,
telephone. They will also be able to understand gramma cal constructed a voicemail for an interna onal client. They will have a
structures and have a be er understanding of how to apply new repertoire of phrases that are essen al to business
them in business language but can also be used in everyday telecommunica on and will know how and where to apply them in
English. They will learn a series of business English phrases conversa on. The students will also prac se how to use llers and
useful for telecommunica on. pauses e ec vely.
1
, An cipated di cul es: Suggested solu ons:
1. In East Asian languages there is no dis nct use of ‘L’ 1. I will provide the students with a phonemic chart and
and ‘R’ phonemes which may make pronuncia on of demonstrate how words should be pronounced when
some words challenging. teaching new vocabulary. I will present the new words and
ask the class to chorus back so they are familiarised with
2. The students are a ending the lessons with an the pronuncia on.
extrinsic pressure which may lead to a lack of
mo va on and willingness to learn. 2. I will take the me to work with each individual student to
establish their progress and areas that may need addi onal
3. The students all work together so have established focus so the whole class can learn at the same pace. I will
their working rela onships meaning that some also ensure the lesson ac vi es are varied and fun to keep
students may have reserva ons in par cipa ng if they everyone engaged.
feel their level of English isn’t quite as good as some of
their peers as they could feel embarrassed to get it 3. I will create a learning space that is fuelled by
wrong in front of them. encouragement and support which will help the students
feel con dent to contribute as much as possible.
Target Language Analysis
2
Rhiannon Forbes-Wake 12/09/2021 Advanced, C1 60 Minutes
Lesson Type:
Business English: Spoken language
Lesson Topic:
Conversing over the telephone
Lesson Aims: Lesson Outcomes:
By the end of the lesson, students will be be er able to u lise By the end of the lesson, students will have…
their listening skills to extract important informa on over the Par cipated in a role play of a business telephone conversa on,
telephone. They will also be able to understand gramma cal constructed a voicemail for an interna onal client. They will have a
structures and have a be er understanding of how to apply new repertoire of phrases that are essen al to business
them in business language but can also be used in everyday telecommunica on and will know how and where to apply them in
English. They will learn a series of business English phrases conversa on. The students will also prac se how to use llers and
useful for telecommunica on. pauses e ec vely.
1
, An cipated di cul es: Suggested solu ons:
1. In East Asian languages there is no dis nct use of ‘L’ 1. I will provide the students with a phonemic chart and
and ‘R’ phonemes which may make pronuncia on of demonstrate how words should be pronounced when
some words challenging. teaching new vocabulary. I will present the new words and
ask the class to chorus back so they are familiarised with
2. The students are a ending the lessons with an the pronuncia on.
extrinsic pressure which may lead to a lack of
mo va on and willingness to learn. 2. I will take the me to work with each individual student to
establish their progress and areas that may need addi onal
3. The students all work together so have established focus so the whole class can learn at the same pace. I will
their working rela onships meaning that some also ensure the lesson ac vi es are varied and fun to keep
students may have reserva ons in par cipa ng if they everyone engaged.
feel their level of English isn’t quite as good as some of
their peers as they could feel embarrassed to get it 3. I will create a learning space that is fuelled by
wrong in front of them. encouragement and support which will help the students
feel con dent to contribute as much as possible.
Target Language Analysis
2
