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E-Commerce 2016 Business, Technology, Society.pdf
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E-Commerce 2016 Business, Technology, S E-commerce 2016: Business. Technology. Society., 12e (Laudon) Chapter 1 The Revolution Is Just Beginning 1) E-commerce can be defined as: A) the use of the Internet, the Web, and mobile apps to transact business. B) the use of any Internet technologies ...

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  • January 31, 2022
  • 23
  • 2021/2022
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E-Commerce 2016: Business, Technology, Society
12th Edition Laudon




1

,E-commerce 2016: Business. Technology. Society., 12e (Laudon)
Chapter 1 The Revolution Is Just Beginning

1) E-commerce can be defined as:
A) the use of the Internet, the Web, and mobile apps to transact business.
B) the use of any Internet technologies in a firm's daily activities.
C) the digital enablement of transactions and processes within an organization.
D) any digitally enabled transactions among individuals and organizations.
Answer: A
Difficulty: Easy
AACSB: Application of knowledge
LO: 1.1: Define e-commerce and describe how it differs from e-business.

2) Which of the following is an example of e-business?
A) Amazon's inventory control system
B) the Amazon.com Web site
C) an Amazon mobile app
D) Amazon's Pinterest page
Answer: A
Difficulty: Moderate
AACSB: Application of knowledge
LO: 1.1: Define e-commerce and describe how it differs from e-business.

3) Which of the following terms can be considered synonymous with the term e-commerce?
A) e-business
B) digital commerce
C) the Internet
D) the Web
Answer: B
Difficulty: Easy
AACSB: Application of knowledge
LO: 1.1: Define e-commerce and describe how it differs from e-business.

4) The term e-commerce refers to the digital enabling of transactions and processes involving an
exchange of value across organizational boundaries.
Answer: TRUE
Difficulty: Moderate
AACSB: Application of knowledge
LO: 1.1: Define e-commerce and describe how it differs from e-business.

5) E-commerce and e-business systems blur together at the business firm boundary, at the point
at which internal business systems link up with suppliers or customers.
Answer: TRUE
Difficulty: Easy
AACSB: Information technology
LO: 1.1: Define e-commerce and describe how it differs from e-business.

6) Explain why a firm's online inventory control system is an example of e-business rather than
2

, e-commerce. What is the key factor in determining if a transaction is "commerce"?
Answer: E-business refers primarily to digitally enabled transactions within a firm, involving
information systems, such an online inventory control system, under the control of the firm. E-
business does not involve commercial transactions in which an exchange of value across
organizational boundaries takes place. E-commerce, on the other hand, is a revenue-generating
operation. The key factor in determining if a transaction is commerce, therefore, is "exchange of
value." In order to be e-commerce, a transaction must include the direct production of revenue.
Difficulty: Easy
AACSB: Analytical thinking; Written and oral communication
LO: 1.1: Define e-commerce and describe how it differs from e-business.

7) Which of the following is not a unique feature of e-commerce technology?
A) interactivity
B) social technology
C) information asymmetry
D) richness
Answer: C
Difficulty: Moderate
AACSB: Information technology
LO: 1.2: Identify and describe the unique feature of e-commerce technology and discuss their
business significance.

8) Which of the following features of e-commerce technology enables merchants to market and
sell "complex" goods and services to consumers via marketing messages that can integrate video,
audio, and text?
A) richness
B) ubiquity
C) information density
D) personalization
Answer: A
Difficulty: Moderate
AACSB: Application of knowledge
LO: 1.2: Identify and describe the unique feature of e-commerce technology and discuss their
business significance.

9) Which of the following features of e-commerce technology allows users to participate in the
creation of online content?
A) ubiquity
B) global reach
C) information density
D) social technology
Answer: D
Difficulty: Moderate
AACSB: Analytical thinking
LO: 1.2: Identify and describe the unique feature of e-commerce technology and discuss their
business significance.

10) Which of the following is the best definition of transaction cost?
3

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