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Test Bank for Organizational Behavior A Skill-Building Approach, 2nd Edition

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Course
Physiology

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University Of Toronto (U Of T )

Test Bank for Organizational Behavior A Skill-Building Approach, 2nd Edition Chapter 1: Why Organizational Behavior Matters Test Bank Multiple Choice 1. ______ is a field of study focused on understanding, explaining, and improving attitudes of individuals and groups in organizations. A. Org...

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Test Bank for Organizational Behavior A
Skill-Building Approach, 2nd Edition,
Christopher P. Neck, Jeffery D. Houghton
Emma L. Murray

,Chapter 1: Why Organizational Behavior Matters
Test Bank

Multiple Choice

1. ______ is a field of study focused on understanding, explaining, and improving
attitudes of individuals and groups in organizations.
A. Organizational behavior
B. Values in organizations
C. Management
D. Strategic human approach
Ans: A
KEY: Learning Objective: 1.1: Explain the basic concept of organizational behavior (OB)
and its value in organizations.
REF: Cognitive Domain: Knowledge
Answer Location: What Is Organizational Behavior and Why Is It Important?
Difficulty Level: Easy
TOP: AACSB Standard: Group and individual behaviors

2. Why is the understanding of organizational behavior important?
A. There has been a broad trend of organizations shifting focus from employee
connections and wellbeing to numbers.
B. Organizational behavior gives one a deep understanding of macroeconomics.
C. Understanding OB allows you to explain behaviors, predict them, and therefore
influence them to achieve your organizational goals.
D. Because it is important to have an understanding of how to manipulate employers in
order to secure pay increases.
Ans: C
KEY: Learning Objective: 1.1: Explain the basic concept of organizational behavior (OB)
and its value in organizations.
REF: Cognitive Domain: Comprehension
Answer Location: What Is Organizational Behavior and Why Is It Important?
Difficulty Level: Medium
TOP: AACSB Standard: Group and individual behaviors

3. Of the three reasons in understanding human behavior, which one is of the greatest
interest to a practicing manager?
A. predict
B. influence
C. explain
D. guidance
Ans: B
KEY: Learning Objective: 1.1: Explain the basic concept of organizational behavior (OB)
and its value in organizations.

,REF: Cognitive Domain: Comprehension
Answer Location: What Is Organizational Behavior and Why Is It Important?
Difficulty Level: Medium
TOP: AACSB Standard: Group and individual behaviors

4. Understanding the ways people act and interact within organizations provides three
key advantages. Which of the following is not one of the three key advantages?
A. explaining behavior
B. predicting behavior
C. influencing behavior
D. controlling behavior
Ans: D
KEY: Learning Objective: 1.1: Explain the basic concept of organizational behavior (OB)
and its value in organizations.
REF: Cognitive Domain: Application
Answer Location: What Is Organizational Behavior and Why Is It Important?
Difficulty Level: Easy
TOP: AACSB Standard: Group and individual behaviors

5. Jade is in charge of a group of employees who distribute packages around the world.
Her main focus is measuring the percentage of time packages are received at the
proper location and on time. Jade’s focus is on which management function?
A. planning
B. organizing
C. leading
D. controlling
Ans: D
KEY: Learning Objective: 1.1: Explain the basic concept of organizational behavior (OB)
and its value in organizations.
REF: Cognitive Domain: Application
Answer Location: What Is Organizational Behavior and Why Is It Important?
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge

6. At the end of each year, the management team goes on a retreat to set goals and
strategies for the upcoming year. The management team is engaging in which
management function?
A. planning
B. organizing
C. leading
D. controlling
Ans: A
KEY: Learning Objective: 1.1: Explain the basic concept of organizational behavior (OB)
and its value in organizations.
REF: Cognitive Domain: Application
Answer Location: What Is Organizational Behavior and Why Is It Important?

, Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge

7. Joanie is making an employee schedule to make certain that she has adequate staff
to meet the store’s daily sales goals. Joanie is engaging in which management
function?
A. planning
B. organizing
C. leading
D. controlling
Ans: B
KEY: Learning Objective: 1.1: Explain the basic concept of organizational behavior (OB)
and its value in organizations.
REF: Cognitive Domain: Application
Answer Location: What Is Organizational Behavior and Why Is It Important?
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge

8. Each week, Eli leads an all-employee meeting to communicate sales goals, answer
questions, and provide motivation for achieving goals. Eli is engaging in which
management function?
A. planning
B. organizing
C. leading
D. controlling
Ans: C
KEY: Learning Objective: 1.1: Explain the basic concept of organizational behavior (OB)
and its value in organizations.
REF: Cognitive Domain: Application
Answer Location: What Is Organizational Behavior and Why Is It Important?
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge

9. Besides technical and conceptual skills, a manager should possess ______.
A. analytical skills
B. leading skills
C. human skills
D. planning skills
Ans: C
KEY: Learning Objective: 1.1: Explain the basic concept of organizational behavior (OB)
and its value in organizations.
REF: Cognitive Domain: Comprehension
Answer Location: What Is Organizational Behavior and Why Is It Important?
Difficulty Level: Medium
TOP: AACSB Standard: Interpersonal relations and teamwork

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