Summary
Summary Quality Management System (QMS)
- Course
- Business Studies
- Institution
- MacEwan University ( )
Subtopics include: Quality Management Principles Of Quality Management and more
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What is Quality Management?Quality management is the practice of monitoring the activities, tasks and
processes (inputs) used to produce products or services (outputs) so that they can
be kept at a high and consistent level. Quality management consists of four main
components: quality planning, quality assurance, quality control and quality
improvement. The process of implementing four components in an organization is
known as Total Quality Management (TQM). Quality management (and TQM)
focuses not only on the quality of the output (products and services), but also on
the inputs, tasks and processes by which the output is produced. Ideally, it not only
increases the quality of products and / or services, but also improves the process in
which products and / or services are created, resulting in consistently superior
quality products and services. shop more. History of quality management
Where exactly does quality management come from? When did people start
managing quality? And how did quality management develop?
It was not until the 1920s that the concept of quality management emerged in
business, when statistical methods were used in manufacturing quality control
methods. Known as statistical quality control, this method was developed by
Walter A. Shewhart and later performed by W. Edwards Deming during World
War II. Japan began adopting the concept of quality management in the 1950s and
, 1960s to rebuild its economy and dispel the idea that Japanese products meant low
prices. Japanese engineers and manufacturers sought independent support from
Deming and Joseph Juran. Request for his contributions to the statistical methods
of quality control and Juran for his contributions to the concept of quality
management.
With the help of Deming and Juran, the Japanese economy has had a boom since
the 1970s. In the 1980s, quality management philosophies and methods returned to
the United States when the Ford Motor Company recruited Deming. to devise a
quality initiative to keep up with the era of Japanese manufacturers by focusing on
high-efficiency TQM.
Today, quality management is still very much alive. Advancements in technology
(social media, feedback processes, etc.) have made quality management a must for
any business looking to compete and expand its customer base.
Philosophies and processes will evolve as customers need to be satisfied and
businesses need to evolve and adapt to stay relevant in quality management.
quality management system?
Quality Management System The QMS is a formalized system that documents
policies, processes and procedures to achieve quality policies and objectives. QMS
systems help companies coordinate their operations to meet customer expectations,
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