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C720 - Operations and Supply Chain Management – WGU, Questions with accurate answers, Graded A+, verified. CA$11.45   Add to cart
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C720 - Operations and Supply Chain Management – WGU, Questions with accurate answers, Graded A+, verified.
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C720 - Operations and Supply Chain Management – WGU, Questions with accurate answers, Graded A+, verified. Statistical process control - -The use of statistical methods to determine when a process that produces a good or service is getting close to producing an unacceptable level of defects....

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  • February 25, 2023
  • 11
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers

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  • c720 operations and supply chain management – wgu
  • questions with accurate answers
  • graded a
  • verified statistical process control the use of statistical methods to determine when a process t

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C720 - Operations and Supply Chain
Management – WGU, Questions with
accurate answers, Graded A+, verified.


Statistical process control - ✔✔-The use of statistical methods to determine when a process that
produces a good or service is getting close to producing an unacceptable level of defects. (25, 30)




W. Edwards Deming - ✔✔-Which quality management expert had a 14 point quality plan? (25)




W. Edwards Deming - ✔✔-Which quality management expert felt that the "system" caused defects, not
employees? (25)




W. Edwards Deming - ✔✔-Which quality management expert recommended eliminating work standards
on the factory floor? (25)




W. Edwards Deming - ✔✔-Which quality management expert outlined his strategy for the
transformation of management to promote quality methods in 14 points? (25)




W. Edwards Deming - ✔✔-Which quality management expert endorsed the elimination of fear in the
organization? (25)




Joseph M. Juran - ✔✔-Which quality management expert focused on the customer? (25)

, Joseph M. Juran - ✔✔-Which quality management expert stated that product or service quality could be
described as "fitness for use?" (25)




Joseph M. Juran - ✔✔-Which quality management expert stated that the customer's perception of
quality is the ultimate measure, rather than simply following product specifications? (25)




Joseph M. Juran - ✔✔-Which quality management expert emphasized management's responsibility for
ensuring quality? (25)




Joseph M. Juran - ✔✔-Which quality management expert emphasized the need for continuous
improvement and stressed that quality must be built on quality planning, quality control, and quality
improvement? (25)




Philip Crosby - ✔✔-Which quality management expert used the phrase, "Do it right the first time?" (25)




Philip Crosby - ✔✔-Which quality management expert wrote a book in 1979 entitled, "Quality is Free?"
(25)




Philip Crosby - ✔✔-Which quality management expert believed that by reducing failure costs,
companies can save money? (25)




Philip Crosby - ✔✔-Which quality management expert is responsible for promoting the idea that all
errors must be eliminated? (25)

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