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C720 All Unit Quizzes - Operations and Supply Chain Management, Questions and answers, 100% Accurate.
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C720 All Unit Quizzes - Operations and Supply Chain Management, Questions and answers, 100% Accurate. In most cases, companies that sell products and companies that sell services both maintain inventories of - -Supporting goods True or False? Organizations with flexible operations respond q...

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  • February 25, 2023
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  • 2022/2023
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  • c720 all unit quizzes operations and supply chain management
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  • companies that sell products and companies that sell services both maintain inven

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C720 All Unit Quizzes - Operations and
Supply Chain Management, Questions
and answers, 100% Accurate.

In most cases, companies that sell products and companies that sell services both maintain inventories
of - ✔✔-Supporting goods




True or False? Organizations with flexible operations respond quickly and inexpensively to the changing
needs of customers. - ✔✔-True




In the 1950s, Coca-Cola replaced glass bottles with lighter, less costly aluminum cans without changing
the taste of the soda. This operations change best illustrates how technology altered Coca-Cola's - ✔✔-
Product design




True or False? Although consumers and organizations benefit from the improved efficiency and lower
product costs that result from team-oriented operations, teamwork typically results in fewer job
opportunities and lower wages for an organization's employees. - ✔✔-False




Operations managers at Putnam Computers directly facilitate the achievement of organizational goals
by - ✔✔-Allocating financial resources




Which term refers to the arrangement of formal relationships between a firm's functional areas? - ✔✔-
Organizational Structure

,True or False? Due to the pressure to compete globally, an increasing number of firms are changing their
organizational structures. Instead of being organized by business processes, more firms are being
organized by business functions. - ✔✔-False




The difference between the lowest cost producer of a good and the next-lowest cost producer of the
same good is known as a(n) - ✔✔-Relative advantage




Operations managers rarely become involved with worker safety or environmental pollution complaints
because such ethical issues are only handled by organization's legal department. - ✔✔-False




refers to the organizational issue of balancing financial profitability with environmental responsibility. -
✔✔-Sustainability




Which of the following is an activity of both service producers and goods producers? - ✔✔-Focusing on
product improvement




Through effective operations management, a company improves customer value by - ✔✔-Enhancing
product quality




By applying current technology to operations management, a firm is most likely able to - ✔✔-Make
better products with fewer resources




If a company's teamwork-oriented operations are managed effectively, what is the likely result? - ✔✔-
Increased product sales

,Operations managers primarily help a firm implement a strategy by - ✔✔-Allocating resources




The primary reason that many firms are shifting to leaner organizational structures is to - ✔✔-Improve
decision making




What is a characteristic of an organizational structure based on business processes? - ✔✔-Focusing on
customer needs




For the last 20 years, U.S automakers have struggled to compete with their Japanese competitors. The
highly effective distribution systems, management practices, and global strategies of Toyota and Honda
have allowed these Japanese automakers to develop a _______ in the auto industry. - ✔✔-Relative
advantage




Which ethical issue would impact an operations manager the most? - ✔✔-Faulty worker safety gear




E-Z Delivery Service, a local delivery company, is replacing its fleet of large delivery vans with minivans
that are less expensive and use less fuel. Based on the triple bottom line, this decision by E-Z Delivery
Service addresses - ✔✔-Environmental viability and profitability




Which statement about services providers and goods producers is true? - ✔✔-Some service providers
operate like manufacturers because they sell a finished good.




Which statement best explains the value of operations management? - ✔✔-Improved organizational
efficiency enables organizations to invest in product improvements and innovations.

, Operations managers at Lawton Automotive are considering the idea of using robotic arms instead of
line workers to install tires on cars during the manufacturing process. What would be the likely result of
implementing this process technology? - ✔✔-Increasing production speed




Which statement best explains how teamwork-oriented operations affect a firm's ability to compete? -
✔✔-When labor and management work together, a firm's productivity, quality, and sales improve




Which statement about the relationship between strategy and operations is most likely true? - ✔✔-An
operations strategy should develop from an organization's overall strategy




How do firms primarily benefit from having more cross-functional teams? - ✔✔-Decision making
improves because team members share knowledge and understand the needs of the firm.




Executives at Coffman Computers are considering the idea of changing the firm's organizational
structure, which is based on functional areas. What would be the primary benefit of Coffman Computers
implementing a structure based on business processes - ✔✔-Making quicker, better decisions




Country X produces toys for the global market better than Country Z. However, Country Z produces
appliances better than Country X. Given this information, which statement is most likely true? - ✔✔-
Country Z should import toys and export appliances because it has a relative advantage in appliance
production.




Which statement about product safety is most likely true? - ✔✔-Managerial judgment is often necessary
when determining appropriate product safety labels.

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