Exam (elaborations)

Engels Letter of Complaint. CIJFER: 8.0

10 views 0 purchase

Course
Engels (T.51961)

Institution
Saxion Hogeschool (Saxion)

This document contains the notes from the English lessons in grade 1, which are a letter of complaint. Here is a template with everything you need in this letter. In addition, an example letter follows. It also contains phrases that can be copied and can be useful for almost any subject. Finally, t...

[Show more]

Preview 2 out of 5 pages

View example

Uploaded on March 6, 2023
Number of pages 5
Written in 2020/2021
Type Exam (elaborations)
Contains Questions & answers

letter of complaint
klachtenbrief
complaint letter
introduction
first complaint
further complaints
voorbeeld letter of complaint
example letter of complaint
common phrases for a complaint letter
mentioning negative consequences
expressing dissatisfaction

Institution
Saxion Hogeschool (Saxion)
Education
Tourism & Leisure Management
Course
Engels (T.51961)

maudveldscholten

Member since 3 year 137 documents sold

CA$10.00

Added

Add to cart

Add to wishlist

100% satisfaction guarantee
Immediately available after payment
Both online and in PDF
No strings attached

Your own (company’s) address

The adress of the company/person you write to
E.g.

Tui
Attn. John Johnson
Marketing Department
21 Main Street
7501 Londen
United Kingdom

Date  8 April 2020

Subject: complaint concerning …

Dear Mr. Johnson,
Dear Sir/Madam Mrs: getrouwd / Ms: ongetrouwd

§1: Reason for writing (= complaint). Say something positive about the company.

§2: Explain in detail what service you made use of + specifically what you experienced.

Yours sincerely, Als je de naam wel weet
Yours faithfully, Als je de naam niet weet

*Handtekening*

Your name
(Your position)

21 South St. King Avenue
7522 California
United States

The Company Love At First Sight
Attn. Mr. John Johnson
21 Main Street
7501 London
United Kingdom
Owner of the company

9 March 2020

Subject: complaint concerning waiter Piet

, Dear Mr. Johnson,

Last Monday my family and I visited your restaurant called ‘Love At First Sight’. The food
was amazing, that’s not why I am writing you this letter. I also loved the name of the
restaurant at first but then something weird happened while my family and I were eating.

There was a waiter who asked for my phone number, and it was the way he did that
which is the weirdest part of all. While we were eating the lights got turned off. Everyone
was surprised and looked around what was going to happen. Then the waiter named Piet
was standing on the bar and he was under the spotlight. He sang a song about how
beautiful I was and eventually he asked for my phone number. I thought it was really
weird to do that in front of my whole family let alone the whole restaurant. He
embarrassed himself completely because the whole reason why we were having dinner
was because my girlfriend and I have been together for three years now. That is why he
ruined our anniversary dinner.

I hope that you will teach your employees to never do such a weird thing ever again
because as you read it can ruin someone’s dinner but also someone’s night. The food
was really amazing but I want a financial compensation. I hope you’ll understand my
point of view. I hope to hear from you within two weeks and if everything is fixed by then
we would love to come back.

Yours sincerely,

Anna Nas

Common phrases for a complaint letter

Reason for writing:
 I am writing in order to complain about
 I am writing to complain about
 I am writing regarding
 I am writing to express my dissatisfaction with

Introducing the complaint:
 Topic sentence stating the positive point. + However, + problem….
Example:
We thoroughly enjoyed the first week of the holiday. However, after that we experienced
a number of problems.
 I am (extremely) dissatified / dissapointed with the service / goods that I
received / bought because

First complaint:
 Firstly
 First of all
 The first problem is / was
 My first complaint is
 My first concern is
 The first thing I would like to draw your attention to is

Further complaints:
 Secondly
 Also

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller maudveldscholten. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for CA$10.00. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

79978 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling

Exam (elaborations)

Engels Letter of Complaint. CIJFER: 8.0

Document information

Subjects

Written for

Seller

Reviews received

Content preview