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IP Voice (NCTI) Questions and Answers 2023 100% Correct
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IP Voice (NCTI) Questions and Answers 2023 100% Correct
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IP Voice (NCTI) Questions and Answers2023 100% Correct
What is the network system to which the gateway at the cable modem
termination system (CMTS) is connected? - Answer The public
switched telephone network (PSTN)
Which calling feature allows customers to prevent the reception
(ringing) of calls from specified telephone numbers? - Answer Call
block
An IP Voice installation requires a specific downstream signal level to
work properly. What should the level of the IP Voice downstream
carrier be? - Answer Between -15 dBmV and +15 dBmV
Which of the following statements about wires, cords, and modular
connectors is correct? - Answer Modular connectors are designed
to accept either solid or stranded wire, but not both
Which of the following twisted-pair cables is rated for a maximum data
rate of 10 Mbps? - Answer CAT-3
What is the most common wiring scheme in residential applications due
to its backward compatibility with telephone wiring standards? -
Answer T568A
You examine both ends of a twisted-pair cable and see that pin 1 on the
connector at one end of the cable is a white/green wire, and pin 1 on
the connector at the other end of the cable is a white/orange wire.
What type of wiring scheme is this? - Answer T568A crossover
, In a T568A straight-through wiring scheme, what color is pin 5? -
Answer White/Blue
How do you tell which wiring scheme is being used in an 8P8C RJ-45
plug? - Answer Look at the wire colors
What tool should you use to attach the wires to the IDCs of an RJ-45
jack? - Answer Punch-down tool
Before you head out to the customer's location, you must pick up the
appropriate equipment and supplies. What should you do before you
drive to the customer's location? - Answer Double-check the
equipment against your work orders
Why is it important to keep a company vehicle well stocked with the
required supplies and equipment? - Answer To ensure installations
can be completed
What is impacted by your vehicle's appearance, how it is driven, and
how it is parked? - Answer Customer relations
What should you do before you enter the customer premises? -
Answer Put on boot covers
It's important to be safe and courteous when you park your vehicle.
Where is the best place to park your vehicle? - Answer Along the
curb, where you can pull forward
Which of the following actions are appropriate when first approaching
the customer? - Answer Verify the service to be performed during
this visit
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