Exam (elaborations)
USPS 421 Postal Exam – Questions & Answers
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USPS 421 Postal Exam – Questions & Answers
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USPS 421 Postal Exam – Questions & AnswersUSPS Correct Answer - A business. One stop shopping for all delivery needs. Have
the Monopoly to deliver First Class Mail (FCM).
Perception Correct Answer - is REALITY
Need Correct Answer - A desire to improve or accomplish something.
HAZMAT Correct Answer - Does this package contain anything liquid, fragile,
perishable, potentially hazardous, perfume and lithium battery?
G.I.S.T. Correct Answer - Greet, Inquire, Suggest, Thank
Ready Post Correct Answer - Supplies we sell at Post Office Lobby
Engaging Our Customer Correct Answer - Greet customer
Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
Express Mail & Priority Mail Correct Answer - Money making products and
Premier Shipping
Express Mail Correct Answer - 1-2 Days Guaranteed Delivery
$100 Insurance Coverage
If it fits it ships.
Priority Mail Correct Answer - 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
Parcel Select Correct Answer - 70 lbs. max and 130 inches max combined length
and girth
Ground Delivery (Bulk)
Designed for Large and Medium Mailers
Processing Categories: Correct Answer - Letter
Flats
Machinable Parcel
Irregular Parcel
Outside Parcel
, Letter Size Correct Answer - Rectangular
3 1/2 inches in height
5 inches in length
.007 inches in thickness (cubic foot)
weigh 3 1/2 ounces
FLATS Correct Answer - F - Flexible
U - Uniformly Thick
R - Rectangular
Machinable Parcel Correct Answer - Weigh minimum 6 ounces and 25 lbs. max
Irregular Parcel Correct Answer - Weigh less than 6 ounces
Rolls and tubes up to 26"
70 lbs. max
Outside Parcel Correct Answer - weigh minimum 25 lbs and 70 lbs. max
Tires, Metal and Wood Boxes
Surcharges Correct Answer - Rigid, Uneven Thickness, Letter Enclosed in Plastic,
Clasp... .21 cents charged
Promoting Premier Products: Correct Answer - Priority Express Mail
Priority Mail
Insured Mail
Priority Express Mail Correct Answer - Time sensitive letters / Overnight
1-2 Days Delivery with $100 Insurance
No Saturday Delivery Charges
Free Tracking and Signature Confirmation
Priority Mail Correct Answer - 2-3 Days Delivery with $50 Insurance
No Saturday Delivery Charges
Weighs up to 70 lbs.
Extra Service available
Insured Mail Correct Answer - Maximum of $5000 Insurance
Can purchase Online, Post Office, Self-Service Kiosk
P.O. Boxes Correct Answer - Fast delivery, mail available prior delivery, private,
affordable, convenient.
Always due on the last day of the month.
WebBATS Correct Answer - Software program for the P.O. Boxes
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