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  2.  
  3. Universiteit Van Amsterdam (UvA)
  4.  
  5. Organizational Psychology

Summary

Summary Chapter 9, 10, 12, 13, 17, 18, abstract

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  • Course
  • Organizational Psychology
  • Institution
  • Universiteit Van Amsterdam (UvA)
  • Book
  • Organizational Behaviour

Summary study book Organizational Behaviour of Stephen P. Robbins, Timothy A. Judge (H9,H10,H12,H13,H17,H18) - ISBN: 9780273719397, Edition: 1, Year of publication: 2010 (Resume)

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  • No
  • H9,h10,h12,h13,h17,h18
  • December 29, 2016
  • 31
  • 2015/2016
  • Summary

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  • organisatie

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  • Universiteit van Amsterdam (UvA)
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H9: Foundations of group behavior


Group: two or more individuals, interacting and interdependent, who have come together to achieve
particular objectives.
- formal: a designated work group defined by an organization’s structure
- informal: a group that is neither formally structured nor organizationally determined; such a group
appears in response to the need for social contact


Social identity theory: perspective that considers when and why individuals consider themselves members
of groups. It proposes that people have emotional reactions to the failure or success of their group because
their self-esteem gets tied into the group’s performance.




Schadenfreude: the joy fans experience when a hated team loses. Ingroup favorism: perspective in which
we see members of our ingroup as better than other people, and people not in our group as all the same
(stereotyping).


Several characteristics make a social identity important to a person:
 similarity: same values or characteristics  higher levels of identification
 distinctiveness
 status: people are more interested in linking themselves to high-status groups
 uncertainty reduction: membership in a group also helps some people understand who they are and
how they fit into the world.


The five-stage model:
1. Forming stage: characterized by uncertainty about group’s purpose, structure, and leadership. This
stage is complete when members begin to think of themselves as part of a group.

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