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Class notes Crisis Intervention and Professional Issues

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Crisis intervention and professional issues notes are concise records documenting the assessment, interventions, and ethical considerations in crisis situations. These notes capture the nature of the crisis, assessment findings, interventions provided, and client response. They also address profess...

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Document information

  • July 11, 2023
  • 5
  • 2022/2023
  • Class notes
  • Gordon gilmour
  • All classes

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Available practice questions

Crisis Intervention and professional Issues Flash Card

Flashcards 10 Flashcards
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Flashcards 10 Flashcards
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Some examples from this set of practice questions

1.

How many Canadians will suffer a diagnosable mental disorder within any given year?

Answer: 1 out of 5 people will suffer a diagnosable metal disorder within the given year.

2.

How many people will experience a mental disorder over the course of their lifetime?

Answer: More than half the the people with psychological health

3.

List 5 consequences of an unhealthy workplace :

Answer: Disability, Depression, accidents, Health insurance claims and litigation

4.

Two Types of Crisis

Answer: Developmental: Normal, Transitional, expected Situational: Extraordinary Events, unexpected, Uncommon

5.

What is the Cognitive Key

Answer: Assumptions > Beliefs > Morals > values (around Perceptions)

Content preview

given year?1 out of 5 people will suffer a
Mental Health diagnosable metal disorder within the
given year.
LESSON OBJECTIVES
1. List some statistics regarding how 2. How many people will experience a
common mental health issues are in mental disorder over the course of their
Canada. lifetime? More than half the the people
2. Consider the nancial cost of mental with psychological health
health to the economy.
3. Outline some consequences of an 3. List 5 consequences of an unhealthy
unhealthy workplace that lead to lower workplace : .Disability, Depression,
productivity and increased costs. accidents, Health insurance claims and
4. Outline the four phases of the Mental litigation
Health Continuum Model and an action
that can be taken at each phase to 4. What effect does an unhealthy workplace
improve mental health. have on productivity and costs?
5. What are the 4 phases of the Mental
LESSON OUTLINE Health Continuum Model?
◦ Mental health statistics 6. Select 1 reaction from each phase of the
◦ Mental health costs to the economy continuum and list 2 actions to take for
◦ The unhealthy workplace each phase.
◦ Mental Health Continuum Model

- 1 out of 10 Canadians suffer from a Psychological First
diagnosable metal disorder within an given
year
Example : The car crash that killed 3 children
aid
LESSON OBJECTIVES
and a grandfather 1. Differentiate between two types of crisis.
- 1 out of 5 people will experience a metal 2. Describe the Cognitive Key.
disorder over the course of their timeline 3. Consider alternate meanings of “I’m Fine”.
Maybe Triggered form noises 4. Compare the process of crisis formation
- More than half of the people with and crisis resolution.
psychological health condition do not 5. Identify barriers leading to inability to cope.
receive a diagnosis 6. List the goals of crisis intervention.
7. Consider whether a crisis can be an
- Of those diagnosed, less than half receive opportunity for growth.
treatment that meets the expected 8. Identify the tendencies of someone who is
standards of practice prone to crisis.
They didn’t get the full treatment they
should’ve done LESSON OUTLINE
- 15% of Canadian health care expenditures ◦ What do we need
can be attributed to mental health - To be seen > to be heard > to be
disorders understood
- Less than 4% of research funding is ◦ Two types of crisis
dedicated to mental health - Developmental
- Normal, Transitional, expected
SUMMARY AND REVIEW - Situational
1. How many Canadians will suffer a
diagnosable mental disorder within any




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, - Extraordinary Events, unexpected, 6. What are the 5 phases of a person's
Uncommon inability to cope?
7. What are the 4 steps of a "Crisis
◦ The Cognitive Key Resolution"?
- Assumptions > Beliefs > Morals > 8. What are the 2 main goals in "Crisis
values (around Perceptions) Intervention"?
9. List 3 steps in the "Goals of Crisis
◦ The real meaning of “I’m Fine” (2 Intervention" and what is the nal goal?
versions) 10. Is a crisis an opportunity for growth?
- Feeling, Inside, Not, Expressed Group discussion.
( Fuddled, Interior, Normal , Exterior)
◦ Process of crisis formation
- Events occurs, Perceptions Leads to
Subjective Distress, Coping skills fail,
Information
◦
Impaired Functioning
Inability to cope
Requirements
LESSON OBJECTIVES
- Grief, Hostility, Helplessness,
1. De ne stress.
Hopelessness and alienation
2. List some positive and negative sources of
◦ Process of crisis resolution
- Range perception, Offer Coping stress.
strategies, Subjective Stress 3. Describe the effects of shift work on
Decreases, and Functioning levels individuals and methods of overcoming these
Return effects.
4. Describe how the different types of crisis
◦ Crisis intervention
- Methods used to offer immediate, short- may affect individuals.
term help to individuals who experience 5. Identify stress triggers speci c to
an event that produces emotional, emergency responders.
metal, physical and behavioural distress 6. List four types of stress reaction
or problems conditions.
- Helping a person regain equilibrium,
return to normal functioning, by Information related to an emergency
providing emotional support during a situation :
time of emotional vulnerability • Gather critical information
- Protect the person from additional stress • Verify information
- Give the person a sense of hope • Veri cation can be done by
- Help the person mobilize his resources • ANI/ ALI
(external and internal) • ASK caller to repeat information
◦ Crisis prone • Ask speci c questions to clarify
information
SUMMARY AND REVIEW
1. What are the basic needs of a person in Techniques required to gather emergency
information:
crisis?
• Remain calm
2. List 2 types of crisis and give an example
• Tine of voice, pitch and speed
for each.
• Use callers name
3. What are the 5 elements of "The Cognitive
• Explain what is happening
Key"?
• Advise caller help is on the way
4. List 10 words to describe "Feelings".
• Stay focused
5. What are the 4 steps of a "Crisis
Formation"?




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