100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
CSAM Exam 52 Questions with Verified Answers,100% CORRECT CA$17.33   Add to cart
Quickly navigate to
Preview
  2.  
  3. CSAM
  4.  
  5. CSAM

Exam (elaborations)

CSAM Exam 52 Questions with Verified Answers,100% CORRECT
 532 views  14 purchases
  • Course
  • CSAM
  • Institution
  • CSAM

CSAM Exam 52 Questions with Verified Answers What is IAITAM? - CORRECT ANSWER International Association of Information Technology Asset Management What three Key Process Areas serve as the core foundation of the ITAM program? - CORRECT ANSWER 1) Program Management 2) Communication and Educ...

[Show more]

Preview 2 out of 7  pages

Document information

  • August 30, 2023
  • 7
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers

Subjects

  • csam exam 52 questions with verified answers

Written for

  • CSAM
  • CSAM

Seller

avatar-seller
paulhans

Reviews received

Content preview

CSAM Exam 52 Questions with Verified Answers

What is IAITAM? - CORRECT ANSWER International Association of Information
Technology Asset Management

What three Key Process Areas serve as the core foundation of the ITAM program?
- CORRECT ANSWER 1) Program Management
2) Communication and Education Management
3) Policy Management

What are the two ways IT Asset Management is defined? - CORRECT ANSWER 1)
Business core competency - serves everyone in an organization

2) Business infrastructure - entire program that includes processes, procedures,
policies, roles and documentation

What three aspects does ITAM manage? - CORRECT ANSWER Financial,
Contractual, and Inventory

What is Program Management? - CORRECT ANSWER set of processes required to
build, maintain and monitor the ITAM core competency

What is the main purpose of an ITAM program? - CORRECT ANSWER To capture:
- the mission - what the program does/its value
- strategies and objectives - defines the roadmap which supports the mission
- measurements - feedback to determine the effectiveness of ITAM program
- prioritization

What is the secondary purpose of an ITAM program? - CORRECT ANSWER to
market the value of ITAM through informing and gathering cooperation

What are two main characteristics of ITAM as a program? - CORRECT ANSWER
PERMANENT - not going away

, Process-centric

What are policies? - CORRECT ANSWER WHAT needs to be accomplished
WHO the audience
WHY a policy is important

- the path of action determined as mandatory

What are procedures? - CORRECT ANSWER HOW a task should be performed

Three goals of policy management - CORRECT ANSWER 1) Effective
implementation, including awareness
2) Uniform enforcement of policies
3) Periodic review and update of policies to maintain relevance

What is a needs analysis? - CORRECT ANSWER ensuring that team member goals
are validated or contrasted against organizational requirements

Policy creation and validation - CORRECT ANSWER Team is responsible for making
sure the policy fits the needs of the organization through validating the policy
internally

policy management - gaining support - CORRECT ANSWER HR and legal
departments must enforce the policy and executive management must support
the policy for it to succeed

Policy management - review and update policy - CORRECT ANSWER a policy must
be reviewed 2 months after implemented, and if it requires adjustment, it must
be re-evaluated 2 months later again

What three things do effective policies provide? - CORRECT ANSWER 1) Controls
to behavior
2) Influence during changes (organizational, trends, economy, etc.)
3) ability to cope through education and enforcement

What is knowledge sharing effective for? - CORRECT ANSWER building respect and
trust amongst employees

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller paulhans. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for CA$17.33. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

77764 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
CA$17.33  14x  sold
  • (0)
  Add to cart