CSUF MGMT 340 FINAL|UPDATED&VERIFIED|100% SOLVED|GUARANTEED SUCCESS

Power a capacity one person has to influence the behavior of another person so that the other person acts in the way they want them to Who has power? Everyone has some level of power 5 bases of power 1. reward power 2. coercive power 3. legitimate power 4. expert power 5. referent power Bases of Power: Reward power It is based on the ability to distribute rewards. Like a boss who can promote you. The ability to create positive consequences Bases of Power: Coercive Power Based on fear of negative results if fail to comply -it is the opposite of reward power. -Like a boss who can fire you. -Criminals have this power Bases of Power: Legitimate Power Based on position in the formal hierarchy of the organization -Like cops, judges, teachers, parents, etc. Bases of Power: Expert Power Based on special knowledge or skills -Any expert. Like doctors, lawyers, Neil Degras Tyson Bases of Power: Referent Power Based on identification with a person who has desirable resources or personal traits -This is based on having power because people like you. Like famous people. Expert and referent power are positively related to? 1. employees' satisfaction with supervision 2. employees' organizational commitment 3. employee job performance **Reward, coercive, and Legitimate power are not good for these 3 things. Power requires what? Dependence -The rewards have to be important, scarce(rare), and non-substitutable 9 Power Tactics 1.Legitimacy 2.Rational Persuasion 3.Inspirational Appeals 4.Consultation 5.Exchange 6.Personal Appeals 7.Ingratiation 8.Pressure 9.Coalitions Power Tactics: Legitimacy "You have to do it because I'm the boss" Power Tactics: Rational Persuasion presenting logical and factual evidence to demonstrate a request is reasonable Power Tactics: Inspirational Appeals developing emotional commitment by appealing to a target's values, needs, hopes, and aspirations. -Like the Sarah Mclachlan dog commercials Power Tactics: Consultation getting support by involving others in decision-making/participation. -like in a group project Power Tactics: Exchange "You scratch my back I scratch your back" deed for a deed Power Tactics: Personal Appeals asking for compliance based on friendship or loyalty. -"Come on bro hook it up, we go way back" Power Tactics: Ingratiation Kissing their hootch to get what you want -like telling the boss their shoes are cool to get a promotion Power Tactics: Pressure using warnings, repeated demands, and threats -"Do this or ill take your hashbrowns Power Tactics: Coalitions When we ban together -like unions 3 things to consider when choosing a power tactic 1. Consider which tactic authentically fits you? 2. Where is the person you are trying to influence in the organizational hierarchy? 3. How is the person you are trying to influence likely to respond? Politics in Organizations This is influencing the organization outside the scope of the role. Employees don't like this Examples -Withholding information -Whistle blowing -Leaking confidential information -Forming coalitions Leadership •The ability to influence ourselves and others toward the achievement of a vision or set of goals. 4 Leadership Theories trait Behavioral contingency contemporary