Exam (elaborations)
Organization Behaviour Test Bank Chapter 1-4
- Course
- Organizational Behaviour
- Institution
- Organizational Behaviour
Test Bank for Organizational Behaviour 9th Ed Canadian Ed McShane Chapter 1-4
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lOMoARcPSD|10611669Test Bank for Organizational Behaviour
Organizational Behavior (The University of Western Ontario)
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TEST BANK for Canadian Organizational Behaviour Canadian 9th Edition by
Mcshane IBSN 1259030539
full download: http://downloadlink.org/p/test-bank-for-canadian-organizational-
behaviour-canadian-9th-edition-by-mcshane-ibsn-1259030539/
SOLUTIONS MANUAL for Canadian Organizational Behaviour Canadian 9th Edition
by Mcshane IBSN 1259030539
full download: http://downloadlink.org/p/solutions-manual-for-canadian-organizational-
behaviour-canadian-9th-edition-by-mcshane-ibsn-1259030539/
TRUE/FALSE. Write 'T'
if the statement is true and 'F' if the statement is false.
1) Motivation is an external force on the person that causes him or her to engage in specific
behaviours.
Answer: True False
2) Persistence is an element of motivation.
Answer: True False
3) Learned capabilities refer to the skills and knowledge that you have actually acquired.
Answer: True False
4) Aptitudes are natural talents that help individuals learn specific tasks more quickly and perform
them better than other people.
Answer: True False
5) Learned capabilities are skills and knowledge that you possess. Therefore, they do not diminish over
time when not in use.
Answer: True False
6) Competencies refer to the extent to which people understand the job duties assigned to or expected
of them.
Answer: True False
7) According to the MARS model, ability is the most important force influencing individual behaviour
and results.
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Answer: True False
8) Competencies refer to the complete set of motivations, abilities, role perceptions, and situational
factors that contribute to job performance.
Answer: True False
9) The MARS model identifies the four main factors that influence individual behaviour.
Answer: True False
10) According to the MARS model of individual behaviour and performance, employee performance
will remain high even if one of the four factors significantly weakens.
Answer: True False
11) Providing training is a person-job matching strategy.
Answer: True False
12) One person-job matching strategy is to select applicants whose existing competencies best fit the
required task.
Answer: True False
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13) A recent global study suggests that most employees do not lack role clarity.
Answer: True False
14) Employee role perception affects how one performs his or her job.
Answer: True False
15) Companies can improve employee role perceptions by describing the employee's assigned tasks
clearly and providing meaningful performance feedback.
Answer: True False
16) Situational factors are working conditions within the employee's control.
Answer: True False
17) Whilethere may be many varieties of individual behaviours, most can be organized into five
categories.
Answer: True False
18) Taskperformance refers to goal-directed behaviours under the individual's control that support
organizational objectives.
Answer: True False
19) Organizational citizenship behaviours are usually described clearly in job descriptions.
Answer: True False
20) Employees are more likely to engage in organizational citizenship behaviours if these are outlined in
their formal job duties.
Answer: True False
21) Organizational citizenship is less likely to occur in a work environment where high cooperation
already exists.
Answer: True False
22) Dark-side workplace behaviours are collectively known as counterfeit citizenship work behaviours
(CWBs).
Answer: True False
23) Those who engage in counterproductive work behaviours do so voluntarily.
Answer: True False
24) Recentstudies have found that counterproductive work behaviours have a very small negative effect
on organizational performance.
Answer: True False
25) Joining the organization is a type of work-related behaviour.
Answer: True False
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