Exam (elaborations)
ITM707 - Final Exam Frameworks
- Course
- ITM707 (ITM707)
- Institution
- Ryerson University (Ru )
ITM707 - Final Exam Frameworks
[Show more]
Content preview
Scalability is a characteristic of a system, model or function that describes its capability to cope and performunder an increased or expanding workload.
Porter’s 5 Forces
Porter’s 5 Forces
Threats of new entrants
Threats of substitution
o Switching costs
Bargaining Power of Buyer
o Switching costs
Bargaining Power of Supplier
o Switching costs
Competition in the industry
Value Chain Model
Porter’s Value Chain Model
Primary Activities – relate directly to the value created in a product or service
Inbound Logistics, Operations, Outbound Logistics, Marketing and Sales, Services
Support Activities – make it possible for the primary activities to exist and remain coordinated
Organization, Human Resource Management, Technology, Procurement
Primary Activities
Inbound Logistics
o Raw materials handling, Delivery
Operations
o Manufacturing, Assembly
Outbound Logistics
o Order processing, Shipping
Marketing and Sales
o Product, Pricing, Promotion, Place
Service
o Customer service, Repair/Maintenance
Support Activities
Organization
o Includes all departments like management, finance, legal, etc., to keep the company operational
Human Resource Management
o Hiring, Promotion and Placement, Rewards, Employee Relations
Technology
o IT capabilities + Hardware & Software + Datacenter to help the business processes (i.e., Wal-
Mart, bar code to swipe at checkout aisle, the information is instantaneously sent to the data
warehouse, which can replenish the stock in real-time.
Procurement (Purchasing)
o Purchasing of raw materials, suppliers and other consumable items as well as assets for the final
product. (i.e., Starbucks: the angel travel to Asia, for the procurement of high grade raw
materials to bring coffee to its customers. Then establish strategic relationship and partnership
with a supplier through communication)
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Tonyly1121. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for CA$12.32. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75632 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now