Exam (elaborations)
ITIL 4 Foundation Practice Exam with Rationale fully solved graded A+ 2023 passed
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ITIL 4 Foundation Practice Exam with RationaleWhich practice includes the classification and ownership of queries and requests from users? A. Service desk B. Incident management C. Change control D. Service level management A. "Service desks provide a clear path for users to report issues, que...
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