Exam (elaborations)
ITIL 4 Exam Questions and answers graded A+ 2023 VERIFIED TO PASS
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ITIL 4 Exam Questions2) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 B. Correct. Utility is "The functionality offered by a product or servi...
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