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OAM 330 QUESTIONS AND ANSWERS|GURANTEED SUCCESS
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Most people think_____ will motivate them more than it actually does pay Making work _______ challenging may motivate better than making a job easier more Employers _______ the power of acknowledgment and thanks underestimate Common sense is necessary - but not sufficient f...

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  • October 27, 2023
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  • 2023/2024
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OAM 330 QUESTIONS AND ANSWERS
Most people think_____ will motivate them more than it actually does - answer pay
Making work _______ challenging may motivate better than making a job easier - answer more
Employers _______ the power of acknowledgment and thanks - answer underestimate
Common sense is necessary - - answer but not sufficient for predicting human behavior in organizations•
Success: - answer task skills + management skills
Behavior is - answer predictable
What is empirical evidence? - answer in modern science - evidence arising from systematic testing or experimentation
Empirical evidence trumps other forms - answer The higher up you go on the pyramid, the more
accurately you can predict the NEXT event
Pfeffer & Sutton - rank-and-yank at GE - answer evidence-based management
What do Pfeffer & Sutton talk about? - answer Evidence-based management is an appreciation fr what we do not know. It is very hard to apply.
Because correlation ≠ causation - answer 1. Observed relationships may be spurious (merely coincidental) 2. Observed relationships may go in the reverse causal direction 3. Observed relationships may be caused by a third variable
Quasi-experimental studies - answer Studies that fit most of the criteria for true experiments, with the important exception that the participants are not assigned to groups at random. Instead, existing groups such as classes or schools participate in the experiments.
Correlational studies - answer Measure the relationship between variables (instead of manipulating the variables)
EX: # of customers served per day and satisfaction of those customers
For non-experimental designs - answer control variables are critical
What do Belsky & Gilovich talk about in their article? - answer People are weighed down by thinking they are more qualified to make judgments than they really are. Confirmation Bias... people only look for evidence that will help them. Ego Trap is when they overestimate their abilities. They become overconfident. Also, anchoring. It is hard to shake-off first impressions.
What does Freakonomics talk about - answer planning fallacy. People underestimate how long it
will take them to complete a task. This is because people are overconfident and think their projects are unique. An alternative is reference class forecasting, this estimates the length of a project by looking at how long a similar project has taken instead of planning how long you think each event might take.
What does Gilbert talk about in his article - answer Gilbert suggests that we often do not realize how biased our decisions or choices are. He explains that the human brain tends to accept good
news, but it will be overly critical when it comes to bad news. The brain will consider evidence, weigh facts, and still reach the conclusion that it favors. Consultants believe they can make objective decisions about the companies that indirectly employ them, but they would not be generous is their generosity didn't pay dividends. What did schwartz talk about - answer Schwarz's main point is the massive presence of loss aversion in everyday life. In Golf, The perception of 'losing a stroke' on each hole is contradictory. if they never aim to be aggressive and make the first putt, they will never gain an advantage. Essentially, with this conservative and loss averse approach, the golfer seems to be losing strokes no matter what.
What did Gosling talk about - answer Big Five Personality, "OCEAN". OCEAN stands for openness, conscientiousness, extraversion, agreeableness, and neuroticism. He claims that there are two ways to think about personality profiles; we can either compare our personality trait levels with that of someone else, or compare individual personality traits levels to other personality trait levels.
What did Grant's Say goodbye to MBTI talk about? - answer Grant's main point is that the Myers-Briggs Type Indicator does not provide an accurate display of personality. lack of accurate
independence and comprehensiveness.
What does Myers talk about - answer Myers talks about interviews. Interviews are actually poor
at predicting long term job performance. Some people interview better than others, but it does not mean that they will perform better. Interviewers also have interview bias based on a candidate's age, gender, attractiveness, and race. The best indication of on the job success is general mental ability. GPA is also a good predictor of performance because it contains years of performance and information.
What do Feintzeig & Weber talk about - answer the authors discuss the issues that arise from increasing the minimum wage. Current employees are likely to become frustrated when they see that new hires are suddenly starting at the wages that took them several years to work up to. Additionally, since businesses can't afford to be raising all wages for all employees, sometimes employees with more responsibilities get paid the same much as those with fewer tasks. In the end, higher wages could lead to higher prices for consumers and weigh down employers with more costs.
What does Grant in The problem of financial incentives
talk about - answer Grant declares the positive and negative aspects of financial incentives. Incentives do increase performance, but they also increase unethical behavior, reduces creativity and increases employee turnover rates, and lastly decreases interest in the work. The

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