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NHA CMAA Practice Test QUESTIONS AND ANSWERS GRADED A+ 2023|2024 CA$16.59   Add to cart

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NHA CMAA Practice Test QUESTIONS AND ANSWERS GRADED A+ 2023|2024

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NHA CMAA Practice Test QUESTIONS AND ANSWERS GRADED A+ 2023|2024 Which of the following letter styles is most efficient? a. block b. standard c. modified block intended d. simplified a. Block A patient who has Medicare and has a physical examination 10 months ago calls to schedule another ...

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  • November 25, 2023
  • 69
  • 2023/2024
  • Exam (elaborations)
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NHA CMAA Practice Test QUESTIONS AND ANSWERS

GRADED A+ 2023|2024




Which of the following letter styles is most efficient?



a. block




b. standard




c. modified block intended




d. simplified



a. Block



A patient who has Medicare and has a physical examination 10 months

ago calls to schedule another physical within the week. Which of the

following actions is appropriate for the medical administrative

assistant to take?

,a. explain that the physical exam cannot be scheduled for another 2

months



b. schedule the patient within the week



c. record the appointment as an office visit rather than a physical

d. submit the preauthorization form to Medicare before scheduling the

physical



a. Explain that the physical cannot be scheduled for another 2 months

A provider's office receives a remittance advice showing a denial

code. The medical administrative assistant receives a formal request

for review of the rejected claim. The assistant should use which of

the following formats?



a. tracer




b. explanation of benefits (EOB)




c. claim appeal




d. advance of beneficiary notice (ABN)

,c. claim appeal




An office manager asks a medical administrative assistant to mail a

letter to a patient who is being dismissed from the practice. Which

of the following methods should use the assistant use to mail the

letter?




a. certified mail




b. first-class mail




c. priority mail




d. standard mail




a. certified mail

, Which of the following schedules more than one patient at the same

time with the same provider while still allowing adequate time within

the hour to see all scheduled patients?



a. double-booking




b. clustering




c. open hours




d. wave




A provider is running 30 minutes behind schedule because of an early

morning emergency. Which of the following actions should the medical

administrative assistant take to maintain effective scheduling in an

office?



a. Inform waiting patients that an emergency has caused a delay in

the schedule and that they can wait or reschedule

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