Class notes
Mini presentation questions
- Course
- HOSP 3110
- Institution
- Douglas College ( )
Crisis management and global strategies group presentation
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HOSP 3110 -01 Fall 2021 Mini presentation questions for submission to BB dropboxIndividually, please answer all questions except those for your own presentation.
Crisis Management Presentation (Group 1)
1. What are the 5 phases of crisis management?
- Signal detection
- Preparation/ Prevention
- Containment/ Damage limitation
- Recover
- Learning
2. Organizations can take steps to control organizational crises. These steps, or actions, fall into 5
categories. List the categories and give an example of each.
- Strategic action: opening workshop to train employee to deal with crisis if it happens
- Communication action: training staffs how to react with media to make the company less
bad effect from crisis
- Technical and structural action: more facilities to prevent as well as quickly handles when
crisis
- Psychological and cultural action: To fix the problem, take cool, controlled action. There is
no widespread fear.
- Evaluation and diagnostic action: Examine if the strategy is adaptable enough to manage
issues such as changes in crisis management location and staffing and technology
availability.
Global Strategies Presentation (Group 2)
1. Name and define the 3 main types of global strategies.
- Multidomestic strategy: A company that pursues a multidomestic strategy eliminate the cost
efficiency in favour of prioritising responsiveness to local needs in each of its markets.
- Global strategy: A company that pursues a global strategy foregoes responsiveness to local
demands in each of its markets in favour of prioritising efficiency. This is the total opposite
of a multidomestic approach. Minor changes to goods and services may be made in different
countries, but a global strategy emphasises the need of gaining economies of scale by
delivering basically the same items or services in each area.
- Transnational strategy: A transnational strategy tries to strike a balance between a
multidomestic and a global strategy. Such a company attempts to strike a balance between
the goal for efficiency and the necessity to adapt to local tastes in numerous locations.
2. How may a company enter a foreign market? (3 ways)
- Exporting
- Contractual arrangements
- FDI
Social Responsibility Presentation (Group 3)
1. What are the 4 dimensions of Social Responsibility?
- Economic responsibilities
- Legal responsibilities
- Moral obligations
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