HCA 410 Exam 2024

HCA 410 Exam 2024 True or false? The Analyze Phase of DMAIC creates value for the process by testing improvements that have been made to a process. True False - answerFalse What is CAHPS and how it can they be used to assess and improve the quality of care given to patients? - answerCAHPS is the abbreviation of Consumer Assessment of Healthcare Providers and Systems. CAHPS is a survey tool that is free and accessible on the AHRQ website. The first CAHPS was used to measure the consumers satisfaction with the care received. But it was use to also build and support a wide range of standardized surveys that collect information on the consumer and patients experiences with the health care providers. CAHPS allows those to gain knowledge of the quality of care given and received, it included issues that describes the providers communications skills and access to care. The project charter should include the following: a. Background and Purpose b. Scope c. Mission Statement d. Team Composition e. Operational Framewrok f. Performance Measures g. All of the above - answerall of the above The Ishikawa (fishbone) diagram is characterized by the following: A. It provides a quantitative relationship between an effect and multiple causes B. It creates a visual image of multiple potential causes and a single effect C. It always addresses four domains of causes: materials, management, measurement, and men (personnel) D. None of the above - answerB