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Test Bank for Essentials of Organizational Behaviour, 3rd Canadian Edition by Stephen P. Robbins

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Test Bank for Essentials of Organizational Behaviour 3ce 3rd Canadian Edition by Stephen P. Robbins, Katherine Breward. Full Chapters test bank are included - Chapter 1 to 14 What Is Organizational Behaviour? Organizational Culture Diversity in Organizations Attitudes, Emotions, Moods, and St...

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  • February 1, 2024
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  • 2023/2024
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Essentials of Organizational Behaviour, Third Canadian Edition (Robbins)
Chapter 01: What Is Organizational Behaviour?

Multiple Choice Questions

1. Until the late 1980s, business school curricula emphasized the ________ aspects of management.
A) ethical
B) people
C) technical
D) human
E) global

Difficulty: 1
QuestionID: 01-1-01
Skill: Concept
Notes: AACSB—Analytical Thinking
Objective: 1.1 Define organizational behaviour and discuss why the interpersonal skills learned through its
study are important
Miscellaneous: Type—MC
Answer: C) technical

2. Which of the following is a reason why business schools have begun to include classes on organizational
behaviour?
A) to increase manager effectiveness in organizations
B) to help human resource departments layoff employees
C) to undermine organizations' consulting needs
D) to challenge workers
E) to reduce organizations' profits

Difficulty: 3
QuestionID: 01-1-02
Skill: Concept
Notes: AACSB—Analytical Thinking
Objective: 1.1 Define organizational behaviour and discuss why the interpersonal skills learned through its
study are important.
Miscellaneous: Type—MC
Answer: A) to increase manager effectiveness in organizations

3. There is a connection between companies which have ________ and the incorporation of organizational
behaviour principles.
A) high turnover rates
B) specialized technical processes
C) superior employee performance
D) long-lasting CEOs
E) all of the above



1

,Difficulty: 1
QuestionID: 01-1-03
Skill: Concept
Notes: AACSB—Analytical Thinking
Objective: 1.1 Define organizational behaviour and discuss why the interpersonal skills learned through its
study are important.
Miscellaneous: Type—MC
Answer: C) superior employee performance

4. ________ is the study of the impact that individuals, groups, and structures have on behaviour within
organizations.
A) Leadership
B) Organizational strategy
C) Performance management
D) Employee relations
E) Organizational behaviour

Difficulty: 1
QuestionID: 01-1-04
Skill: Concept
Notes: AACSB—Analytical Thinking
Objective: 1.1 Define organizational behaviour and discuss why the interpersonal skills learned through its
study are important.
Miscellaneous: Type—MC
Answer: E) Organizational behaviour

5. What are the three primary determinants of behaviour in organizations?
A) profit structure, organizational complexity, and job satisfaction
B) individuals, profit structure, and job satisfaction
C) individuals, groups, and job satisfaction
D) groups, structure, and profit structure
E) individuals, groups, and structure

Difficulty: 2
QuestionID: 01-1-05
Skill: Concept
Notes: AACSB—Analytical Thinking
Objective: 1.1 Define organizational behaviour and discuss why the interpersonal skills learned through its
study are important.
Miscellaneous: Type—MC
Answer: E) individuals, groups, and structure

6. Which of the following is not a topic or concern related to OB?
A) turnover
B) leader behaviour
C) productivity


2

, D) management
E) family behaviour

Difficulty: 1
QuestionID: 01-1-06
Skill: Concept
Notes: AACSB—Analytical Thinking
Objective: 1.1 Define organizational behaviour and discuss why the interpersonal skills learned through its
study are important.
Miscellaneous: Type—MC
Answer: E) family behaviour

7. Which of the following is not a core topic of organizational behaviour?
A) motivation
B) attitude development
C) conflict
D) resource allocation
E) work design

Difficulty: 2
QuestionID: 01-1-07
Skill: Concept
Notes: AACSB—Analytical Thinking
Objective: 1.1 Define organizational behaviour and discuss why the interpersonal skills learned through its
study are important.
Miscellaneous: Type—MC
Answer: D) resource allocation

8. Betty believes that it is best to take the casual or common sense approach to reading others. She needs
to remember that ________.
A) the casual approach is nonsensical, and should be avoided as much as possible
B) the systematic approach and the casual approach are one and the same
C) laboratory experiments on human behaviour often result in unreliable findings
D) the casual or common sense approach to reading others can often lead to erroneous predictions
E) behaviour is unpredictable, hence there is no accurate way to analyze it

Difficulty: 1
QuestionID: 01-1-08
Skill: Application
Notes: AACSB—Analytical Thinking
Objective: 1.2 Assess the importance of using a scientific approach to OB.
Miscellaneous: Type—MC
Answer: D) the casual or common sense approach to reading others can often lead to erroneous predictions

9. In order to predict human behaviour, it is best to supplement your intuitive opinions with information
derived in what fashion?


3

, A) common sense
B) direct observation
C) systematic study
D) speculation
E) organizational theory

Difficulty: 1
QuestionID: 01-1-09
Skill: Concept
Notes: AACSB—Analytical Thinking
Objective: 1.2 Assess the importance of using a scientific approach to OB.
Miscellaneous: Type—MC
Answer: C) systematic study

10. Which of the following explains the usefulness of the systematic approach to the study of
organizational behaviour?
A) Human behaviour does not vary a great deal between individuals and situations.
B) Human behaviour is not random.
C) Human behaviour is not consistent.
D) Human behaviour is rarely predictable.
E) Human behaviour is often not sensible.

Difficulty: 2
QuestionID: 01-1-10
Skill: Concept
Notes: AACSB—Analytical Thinking
Objective: 1.2 Assess the importance of using a scientific approach to OB.
Miscellaneous: Type—MC
Answer: B) Human behaviour is not random.

11. Which of the following problems would an OB study be least likely to focus on?
A) an increase in absenteeism at a certain company
B) a fall in productivity in one shift of a manufacturing plant
C) a decrease in sales due to growing foreign competition
D) an increase in theft by employees at a retail store
E) excessive turnover among volunteer workers at a nonprofit organization

Difficulty: 2
QuestionID: 01-1-11
Skill: Application
Notes: AACSB—Analytical Thinking
Objective: 1.3 Identify the major behavioural science disciplines that contribute to OB.
Miscellaneous: Type—MC
Answer: C) a decrease in sales due to growing foreign competition

12. Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence


4

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