Exam (elaborations)
APCO Module 4 & 5 Exam Questions with Correct Answers
- Course
- Institution
Explain why it is important to answer calls promptly. - ANSWER-Each ring of the telephone seems like an eternity to the caller. The longer the caller waits, the more they slip into a crisis state. Describe why the telecommunicator should never assume multiple calls regarding the same incident ar...
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