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"test bank for sorrentino's canadian textbook for the support worker, 5th edition by wilk"

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"Test Bank for sorrentino's Canadian Textbook for the Support Worker, 5th edition by Wilk"

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  • June 6, 2024
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,Sorrentino's Canadian Textbook
for the Support Worker

FIFTH EDITION



Mary J. Wilk, RN, GNC(C), BA, BScN,
MN
Professor and PSW Program Coordinator, Fanshawe College, London,
Ontario


Sheila A. Sorrentino, RN, PhD
Delegation Consultant, Anthem, Arizona


Leighann N. Remmert, RN, MS
Certified Nursing Assistant Instructor, Williamsville, Illinois

,
,Table of Contents

Cover image


Title page


Copyright


Dedication


About the Authors


Canadian Editorial Advisory Board and Reviewers


Acknowledgements


Instructor Preface


Student Preface


Chapter 1. The Role and Responsibilities of the Support Worker

Support Work Across Canada

, The Health Care Team

Being a Professional

The Goal of Support Work: Improved Quality of Life Through
Client-Centred Care

Critical Thinking, Decision Making, and Problem-Solving


Chapter 2. The Canadian Health Care System

Canada’s Current Health Care System

The Provincial or Territorial Role in Health Care

Health Care Challenges, Supplementary Services, and Trends


Chapter 3. Workplace Settings

Workplace Settings and Services Provided

Working in Community-Based Settings

Working in Facility-Based Settings

Working in a Facility


Chapter 4. Ethics

The Influence of Culture on Beliefs, Values, Morals, and Ethics

Codes of Ethics

The Principles of Health Care Ethics

,Chapter 5. Legislation: The Client’s Rights and Your Rights

Understanding Rights

Basic Human Rights in Canada

Basic Rights of People Receiving Health Services

Understanding Legal Issues

Your Legal Rights


Chapter 6. Health, Wellness, Illness, and Disability

Health and Wellness

Illness and Disability

Supporting Clients with Illness and Disability


Chapter 7. Caring About Culture and Diversity

Diversity: Ethnicity and Culture

The Effect of Culture

Providing Culturally Sensitive Care and Support


Chapter 8. Managing Stress

Stress

Time Management

Decision Making

, Problem Solving

Dealing with Conflict


Chapter 9. Interpersonal Communication

Factors that Influence Communication

Verbal Communication

Nonverbal Communication

Communication Methods

Professional Communication

Communication Barriers

Communicating with Angry People

Communicating Assertively

Explaining Procedures and Tasks

Communicating with Clients Living with Dementia


Chapter 10. Working With Others: Teamwork and Delegation

The Health Care Team

Working Under Supervision

Assigning and Delegating


Chapter 11. Working With Clients and Their Families

, Providing Compassionate Care While Maintaining a
Professional Relationship with the Client

The Client’S Family


Chapter 12. Abuse, Bullying, and Harassment Awareness

Canadian Charter of Rights and Freedoms

Types of Abuse

Abusive Relationships

Recognizing the Signs of Abuse

The Cycle of Abuse

What to do when Clients Speak of Abuse

Your Legal Responsibilities in Reporting Abuse

How to Report Abuse

Abuse of Health Care Workers


Chapter 13. Starting Your Career

Getting Organized

Setting Priorities and Goals

Preparing Your Resumé and Professional Portfolio

Finding and Following Leads

Preparing a Letter of Application

, Completing a Job Application Form

The Interview

The Employment Offer


Chapter 14. Body Mechanics

Helping to Prevent Personal Injuries

Body Mechanics

Positioning the Client

Transferring the Client

Lifting a Client


Chapter 15. Exercise and Activity

Bed Rest

Ambulation


Chapter 16. Rehabilitation and Restorative Care

Rehabilitative Care Versus Restorative Care

Goals of Rehabilitative and Restorative Care

Rehabilitation Settings

The Rehabilitation Process

Assisting with Rehabilitation and Restorative Care

, Overall Benefits Of Rehabilitation And Restorative Care


Chapter 17. Personal Hygiene Support worker using the electronic
display machine for transferring the older client into the bathtub.

Oral Hygiene

Bathing

The Back Massage

Perineal Care

Menstrual Care


Chapter 18. Grooming and Dressing

Hair Care

Shaving

Care of Nails and Feet

Changing Clothing, Incontinence Briefs, and Hospital Gowns

Applying Elastic Anti-Embolic Stockings and Bandages

Compassionate Care


Chapter 19. Preventing Infection

Microorganisms

The Spread Of Pathogens

Medical Asepsis

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