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Salesforce Certified Associate Exam
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Salesforce Certified Associate Exam
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Salesforce Certified Associate ExamHow do you add New Users? - ANS-Go to setup → quick find box search 'users' → new
user → enter all the information needed (red highlighted fields are required)
The username needs to be unique across all different orgs.
How do you create a Lightning App? - ANS-It is created under Setup. Search for 'App
Manager' and create the Lightning App. You can define supported form factors, like
mobile or desktop, and specify all objects that should be accessible in the app top
navigation tabs.
How do you enable the Lightning Knowledge Setup? - ANS-Go to Setup, search for
'Knowledge Settings', and check the 'Enable Lightning Knowledge' checkbox.
How is Salesforce a multi-tenant environment? - ANS-You have your dedicated space
yet share internal resources with other tenants within the building of your org aka
salesforce ecosystem
What are Company Settings? - ANS-Settings for the entire company default information
like time zone, currencies, manual exchange rate, multiple currencies (cannot turn off),
languages, business hours, fiscal year (forecasting) and holidays
Contains user licenses for new users, which is a way for SF to keep track of what your
org is paying for.
What are modules? - ANS-(In Trailhead): Short learning tutorials for individual topics
What are Personal Settings? - ANS-When logged in, personal settings are accessed by
clicking your profile image in the top right of the page. Personal settings are where
timezone, name, email, and email signature are changed or configured.
What are projects? - ANS-(In Trailhead): Hands-on practice with Salesforce tools with
step-by-step
instructions.
What are Quests - ANS-(In Trailhead): Challenges for learning new skills with the
chance to win prices.
, What are Superbadges? - ANS-Real world scenarios with questions and playground
challenges for specific learning objectives.
What are the 4 types of Sandboxes? - ANS-Full sandbox - everything from your org,
good for testing and practicing deployments
Partial copy sandbox - you'll see some data come from your org / you'll have to mess
around and see if you can break it
Developer pro sandbox - will not see any data come from your org, have to create new
data
Developer sandbox - will not see any data come from your org, have to create new data
What are the benefits of the user feature? - ANS-You can set the license for the profile
and role permissions
Once the profile is saved you'll have all the default permissions
You can freeze users. The purpose of freezing users rather than deleting is → it stops
users from logging into the org with client info → allows org to move over the user
records so a client isn't left unattended
What are the main features with the Salesforce Setup? - ANS-Quick find box →
searching for diff things you want to find under admin, platform tools and settings
Object manager → store our main group of data, find different customizations we've
stored in our account
Schema builder → way to see the entire backend of SF, visual how the objects relate to
one another
What are trailmixes? - ANS-(In Trailhead): Learning journeys that use combinations of
badges, projects, and linked resources.
What does a Salesforce Admin do? - ANS-Day to day updating for the org. They are
familiar with end user experiences and the backend of Salesforce.
What does a Salesforce Architect do? - ANS-Focus on the technical knowledge on how
the platform works. They are the big visionaries. Work is based on code. They work on
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