BUS 303 EXAM Q & A 2024 WITH COMPLETE SOLUTION

BUS 303 EXAM Q & A 2024 WITH COMPLETE SOLUTION "Every kindness is a form of gaft" - If you're kind you want a favor back "Experience is only half of experience" - - Geothe - Interpretation is the other half - How you interpret that experience, how do we make sense of the experience "I worried accepting tea might be my first client collector mistake. I hadn't asked for her tire help, either. Sam warned me, "take nothing from anybody". But a person can't consider every kindness a form of bribe, can a person? Maybe I was a night school business major, but I wasn't always counting" - - while on the job this is hard to agree with, opposed to what sam said "If a persons emotiona life were only rational - if it just came out lke algebra, then none of us would ever need good listeners. We'd do nicely with our accountants. We'd bring our man a whole year of receipts, evidence, and pain. We'd spend two hours together in a nice office and, at the end, our hired guy could just poke the tally button and we, his client, would feel clean again and solid" - life isn't just a right and wrong answer, there are many formula and it makes life very difficult "Inspirational ethics usually avoids problems like these. It also ignores Barnards warning and the problem of dirty hands" - "Intuition arises after a serious consideration of the facts, not in place of them" - our intuition happens after we look at the facts (thinking about if i do this, who will benefit, be harmed, etc.) It's not the gut impulse "Jerry always had a soft streak, mom said, with me standing right here. It's not soft, its the only part I like. Its hard and the rest of it is sloppy and extra" - - soft streak is that he cares about people - its hard to care about people because you can turn a blind eye and ignore their suffering "The trail of the human serpent is thus over everything" - William James- everything you have done influences how you see the situation now. We dont see things as they are, we see things as we are. Past experiences influence current situations "The truth of an idea is not a stagnant property inherent in it. Truth happens to an idea. It becomes true, is made true by events. Its verity is in fact an event, a process" - - William James 4 questions for resolving defining moments in the context of management - 1. What are the other strong, persuasive, competing, interpretations of the situation 2. What is the cash value of this situation and of my ideas for the people whose support I need? 3. Have I orchestrated a process that can make the values I care about become the truth for my organization. Ex) bringing kids in so employees have connection to kids, therefore more understanding. Start putting policies in place for a family friendly workplace 4. Am I playing to win: Need large support and people behind you. Get peoples understandings, create a way to talk about values Aristotle - - Golden mean: need to hold virtue and virtu in tension, need to find a balance between them. Can break a value as long as it's to an ethical end - Virtue ethics - Character based ethical theory where the goodness of an action is based on the intent of the actor - What you do makes you (What jerry did communicated his character, what he didnt do also communicated his character) - Moral community that holds one to the highest standard - Believed we couldnt follow some philosophical principal. Had to consult our hearts - viewed emotion as more reliable than intellect but only when those emotions are tempered by sound moral character - Dont be fooled by sleep tests - concerned by a habit of compromising one's values to climb the greasy pole. Everytime you step away from a core value, you get closer to slipping all the way down the hill Assurance and Insurance, what are the moral implications of these words to Jerry? - insurance is a contractual relationship and you receive compensation whereas assurance is to free someone of doubt autonomy - ensure self-determination, gives some choice. Are you giving this person a choice of what to do beneficence - does whatever you're recommending promote goodness Biases - nonconscious drivers that influence how people see the world Blessed Assurance: "Face it: we've got a heartless business going here. and Jer,? The minute they smell heart on you, you're down the toilet" - Building block of dilemmas - Values, motives, feelings conformity - go along with the responses of the others even if they go against your own moral standards