Exam (elaborations)
RTE 1000 - Unit 1 - Patient Care & Communication
RTE 1000 - Unit 1 - Patient Care & Communication
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RTE 1000 - Unit 1 - Patient Care &Communication
health (defined by WHO) - ANS-a state of complete physical, mental and social
well-being and not merely the absence of disease or infirmity
holistic medicine - ANS-an approach to health care that emphasizes treating the person
as a whole, not just treating physical health
patient - ANS-a health care recipient who is ill or hospitalized, also referred to as
customers or consumers
client - ANS-a recipient of health care regardless of the state of health
physical health - ANS-the physical manifestations of symptoms that produce a condition
spiritual health - ANS-religion; for some, this is a significant part of their state of health
intellectual health - ANS-cognitive ability of patient
emotional health - ANS-friends, family, loved ones, connections (emotional support)
empathy - ANS-the ability to understand and share the feelings of another
sympathy - ANS-feelings of pity and sorrow for someone else's misfortune
apathy - ANS-a lack of feeling, emotion, or interest
autonomy - ANS-self-government
assessment - ANS-the evaluation or estimation of the nature, quality, or ability of
someone or something; collecting patient history
Maslow's Hierarchy of Needs - ANS-(level 1) Physiological Needs, (level 2) Safety and
Security, (level 3) Relationships, Love and Affection, (level 4) Self Esteem, (level 5) Self
Actualization
, patient assessment - ANS-objective evaluation and determination of the status of a
patient (physical/emotional status, cultural diversity, patient comprehension)
care - ANS-the provision of what is necessary for the health, welfare, maintenance, and
protection of someone or something; services rendered by the healthcare team
patient safety - ANS-above all - do no harm; position for comfort and safety during
exams
the critical c's - ANS-compassion, caring, communication, competence, confidentiality,
compliance, confidence, charting, critical thinking
compassion/caring - ANS-patient autonomy, dignity, respect, empathy
student competencies - ANS-obtain patient history, positioning skills, knowledge of
procedures, exposure/technique skills, equipment use, use of critical thinking/problem
solving
chief complaint - ANS-the main reason for the patient's visit
open-ended questions (during patient interview) - ANS-let the patient tell the story
facilitation (during patient interview) - ANS-nod, say "yes" or "go on"; encourage patient
to elaborate
silence (during patient interview) - ANS-give patient time to think
probing questions (during patient interview) - ANS-provide more details; follow-up
questions when we don't fully understand a response or if patient's answers are vague
repetition (during patient interview) - ANS-clarifies information
summarization/condensing (during patient interview) - ANS-verifies accuracy
localization - ANS-precise area of patient's complaint
chronology - ANS-duration since onset, frequency, and course of symptoms
quality - ANS-describes the character of the symptoms
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