Exam (elaborations)
SCM 301 Exam #1 questions and and answers
SCM 301 Exam #1 questions and and answers
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SCM 301 Exam #11) Every organization must make a product/service that someone values.
2) Most organizations function as part of larger supply chains.
3)Organizations must carefully manage their operations and supply chains to prosper and
survive.
Why Study SCM?
Operations Management
the planning, scheduling, and control of the activities that transform inputs into finished
goods and services
Operations Function
the collection of people, technology, and systems within an organization that has primary
responsibility for providing the organization's products or services
Supply Chain Management
the active management of supply chain activities and relationships in order to maximize
customer value and achieve a sustainable competitive advantage
Supply Chain Operations Reference (SCOR) Model
A framework developed and supported by the Supply Chain Council that seeks to provide
standard descriptions of the processes, relationships, and metrics that define supply chain
management
1) Planning
2) Sourcing
3) Making (Production)
4) Delivery
5) Return
5 Broad Areas of the SCOR Model
1) Agility b/c of Increased Competition and Globalization
2) Information Technologies (Electronic Commerce and RFID Technology)
3) People/Relationship Management
Important Trends in SCM
Agility
(Important Trends in SCM)
, the ability to recalculate plans in the face of demand and supply volatility and deliver the
same costs, quality, and customer service
-due to increased competition and globalization
Electronic Commerce
(Important Trends in SCM)
the use of computer and telecommunications technologies to conduct business via electronic
transfer of data and documents
-Ex: Netflix
RFID Technology
(Important Trends in SCM)
a system which transmits the identity of an object or person wirelessly using radio waves
People
(Important Trends in SCM)
shortage of talented operations and supply chain professionals
Relationship Management
(Important Trends in SCM)
organizations must manage the relationships with their upstream suppliers as well as their
downstream customers
Analyst
(Potential Career Paths in Operations and Supply Chain Management)
uses analytical and quantitative methods to understand, predict, and improve processes
within the supply chain
Production Manager
(Potential Career Paths in Operations and Supply Chain Management)
plans and controls production in a manufacturing setting. responsible for a wide range of
personnel
Service Manager
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