Exam (elaborations)
USPS WINDOW CLERK TEST QUESTIONS AND ANSWERS
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- Usps Window clerk
- Institution
- Usps Window Clerk
USPS WINDOW CLERK TEST QUESTIONS AND ANSWERS
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USPS WINDOW CLERK TEST QUESTIONSAND ANSWERS
24 hour clock - ANSWER-end to end process to ensure mail is collected,
distributed and delivered
Domestic Mail - ANSWER-Consists of items sent within the USA, its territories
and possessions including APO/FPO Offices
Domestic Mail Manual (DMM) - ANSWER-Set forth the policies regulations and
procedures governing domestic mail services
Internatonal Mail Manual (IMM) - ANSWER-Set forth the policies regulations and
procedures governing International mail
Administrative Support Manual (ASM) - ANSWER-Contains policies and
procedures for administrative and support functions within the postal services
Policy NET - ANSWER-All Manuals are available online via
F101 or F1 - ANSWER-Our financial policies and accounting procedures are
found in what manual?
Publications - ANSWER-Support subjects that cannot be fully addresses in
manuals or handbooks are?
What manual contains information on when to fly the POW flag (Prisioner of war)
- ANSWER-Administrative Support Manual
Does the Post Office provide a U.S. flag to Veterans for a fee? - ANSWER-No,
it's free for Burial of Veterans
, What is the official Source of update to postal policies and procedures? How
often is it printed? - ANSWER-Postal Bulletin, Bi-weekly
Where do we find a list of lost or stolen MO's? - ANSWER-Postal Bulletin and
POS One
What is our postal website? - ANSWER-WWW.USPS.COM
Postal Service ________________ are available online and provide guidance on
regulations for Domestic/ International/ Administrative/Personal fields Support. -
ANSWER-Directives
Priority Mail Domestic is delivered in ? - ANSWER-2-3 days
Any mailable item that weighs 13 ounces or less is? - ANSWER-FIRST CLASS
What class of mail does the post office have monopoly on? - ANSWER-FIRST
CLASS LETTER MAIL
Global Express Guarantee (GXG) is shipped in? - ANSWER-1-3 days
Needs are the driving force behind a customers willingness to interact with you,
learn about products and make a purchase commitment - ANSWER-NEED
SATISFACTION SELLING
No mailpieces can weigh more than ____ Lbs. or measure more than
_____inches except, Standard Post, can measure up to _____inches -
ANSWER-70 Lbs, 108 inches, 130 inches.
What Does EDDM stands for? - ANSWER-EVERY DOOR DIRECT MAIL-
Advertise small business at retail.
Name the Service Class of Mail that delivers in 1-2 business days -
ANSWER-PRIORITY EXPRESS MAIL
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