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Quality Management Quiz all Questions & answers solved 100% accurately with Complete Solution Graded A+ latest version CA$18.44   Add to cart
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Quality Management Quiz all Questions & answers solved 100% accurately with Complete Solution Graded A+ latest version
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Quality Management Quiz all Questions & answers solved 100% accurately with Complete Solution Graded A+ latest version

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  • July 7, 2024
  • 8
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers

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  • quality management quiz all questions answers so

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Quality Management Quiz Questions and
answer
Managing for quality in organisational processes has been referred to as ____ while
managing product quality has been referred to as ___. - correct answer-big Q, little q

____ means how well the product or service meets the specifications determined by
designers. - correct answer-quality conformance

the discipline by which quality characteristics are embedded into the product or service is
known as ____. - correct answer-quality design

Taylor System - correct answer-productivity emphasized over quality; inspect quality in

Craftsmanship - correct answer-break apart skills and transfer from masters to less-skilled
apprentices

Factory - correct answer-repetitions of simple tasks emphasized over skills

Statistical Process Control - correct answer-emphasize both products and processes; results
driven by measurements

Amalgamation - correct answer-not a phase of the industrial revolution

What are traits of medieval guilds - correct answer-- inspection committees which
recognized superior products with stamps
- care taken of elderly and infirm members
- quality standards
- master/apprentice caste system

Appraisal Costs - correct answer-- test and inspection
- periodically measuring the calibration of instruments

External Failure Costs - correct answer-- returns
- recalls

Prevention Costs - correct answer-- training
- ensuring a design that can be manufactured
- quality planning

Internal Failure Costs - correct answer-- scrap
- rework

, The US approach to quality, emphasizing not only statistics but approaches that embrace
quality in the entire organization, became known as ____. - correct answer-Total Quality
Management

The concept of quality in products and services can trace its early roots back to ____. -
correct answer-medieval europe

Juran Triology - correct answer-- quality planning
- quality control
- quality improvement

The birth of the modern total quality movement in the US came as a direct response to the
quality revolution in ___ following ___. - correct answer-Japan, World War II

If quality is built into the product properly, then ___ can be greatly reduced. - correct
answer-after-the-fact inspection

The most widespread alternative structure to the traditional organization chart and its siloed
quality disciplines is: - correct answer-cross-functional organization

created 14 points - correct answer-Deming

wrote "Quality is Free" - correct answer-Crosby

developed the fishbone diagram - correct answer-Ishikawa

known for the "Absolutes of Quality Management" - correct answer-Crosby

known for his "universal breakthrough sequence" - correct answer-Juran

developed the "Goal Post" theory - correct answer-Crosby

created SMED - correct answer-Shingo

known for his "quality trilogy" - correct answer-Juran

Created the 7 basic problem solving tools - correct answer-Ishikawa

father of the Toyota Production System - correct answer-Ohno

popularized the "hidden factory" - correct answer-Feigenbaum

created the loss function formula - correct answer-Taguchi

created the poka yoke and "zero quality control" concepts (systems over tools) - correct
answer-Shingo

Wrote the book "Total Quality Control" - correct answer-Feigenbaum

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