Exam (elaborations)
Computer Concepts Unit 9 (1).
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Computer Concepts Unit 9 (1).
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Computer Concepts Unit 9The scope of an information system includes which of the following?
a. computers, communications networks, and data
b. people and products
c. policies and procedures
d. All of the above - ANS-d. All of the above
A(n) _____________ is a group of people working together to accomplish a goal.
a. information system
b. organization
c. TPS
d. MIS - ANS-b. organization
Which type of problem requires human intuition as the basis for finding a solution.
a. Structured
b. Unstructured
c. Semistructured
d. none of the above - ANS-b. Unstructured
Most modern transaction processing systems use ________ processing—a realtime method in
which each
transaction is processed as it is entered.
a. batch
b. online
c. inline
d. none of the above - ANS-b. online
A transaction processing system is characterized by its ability to:
a. Collect, display, and modify transactions.
b. Store transactions.
c. List transactions.
d. all of the above - ANS-d. all of the above
Which of the following is not a characteristic of a management information system?
a. Collect, display, and modify transactions
b. Provides useful information for managerial activities
c. Increases managerial efficiency
d. Produces routine and ondemand reports - ANS-a. Collect, display, and modify transactions
The process of designing, entering, and testing the rules in an expert system is referred to as
__________.
, a. DSS
b. knowledge engineering
c. expert system
d. decision model - ANS-b. knowledge engineering
Which ecommerce classification encompasses online storefronts selling merchandise and
services to consumers?
a. C2C
b. B2B
c. B2C
d. B2G - ANS-c. B2C
Which ecommerce classification encompasses consumers selling merchandise and services to
each other?
a. C2C
b. B2G
c. B2C
d. B2B - ANS-a. C2C
A key component of an ecommerce application is an online _________.
a. DSS
b. cookie
c. MIS
d. cart - ANS-d. cart
A(n) ___________ is the sequence of organizations, people, activities, information, and
resources involved in
moving a product or service from supplier to customer.
a. supply chain
b. payment gateway
c. ecommerce application
d. payment processing routine - ANS-a. supply chain
_______ applications provide optimal information when they encompass customer support,
marketing, and sales.
a. SCM
b. CRM
c. Supply chain
d. all of the above - ANS-b. CRM
hich of the following is not a core CRM system?
W
a. sales
b. marketing
c. customer support
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