Exam (elaborations)
SOCW 6321 Ch 5 Engagement and Assessment in Generalist Practice (1
SOCW 6321 Ch 5 Engagement and Assessment in Generalist Practice (1
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SOCW 6321 Ch 5 Engagement and Assessment inGeneralist Practice
Engagement - ANS-the first step in planned change process and focuses on establishing a
professional relationship between worker and the client system
Intake - ANS-also called engagement, or first contact between worker and client. Initial contact
can be over the phone or in person
Assessment - ANS-second step in the planned change process and involves defining the
problem, identifying contributing factors, and recognizing what can be done to reduce or
eliminate the problem
Steps of Engagement - ANS-greet client, demonstrate effective attending skills, discuss agency
services and client expectations, decide whether agency and worker can help, offer agency and
worker services to the client, orient client to helping process, complete required paperwork
Steps of Assessment - ANS-Identify your client, assess the client-in-situation from the 3 levels of
perspectives, cite information about client problems and needs, and identify client strengths
Agoraphobia - ANS-involves a fear of being in places where escape might be difficult or
problematic
Anorexia Nervosa - ANS-serious eating disorder mainly affecting teens and women in the early
20's
Strength Categories - ANS-Family and friends, education and employment background,
problem-solving and decision-making skills, personal qualities and characteristics, physical and
financial resources, attitudes and perspectives, miscellaneous
Client problem considerations - ANS-clients must recognize that the problem exists, problem
should be clearly defined in understandable terms, you and client should realistically be able to
do something to remedy the problem
Eco-map - ANS-can be helpful in displaying to families and individuals how their connections
and resources actually look
Genogram - ANS-useful tool for family assessment,
because it provides a means of depicting a family
from one generation to the next
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