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MAN 320F (Aroian-Wb) - Exam 1 Questions and Answers
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MAN 320F (Aroian-Wb) - Exam 1 Questions and Answers
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MAN 320F (Aroian-Wb) - Exam 1 Questions and AnswersOrganizational Behavior - Answer -Study of human behavior in organizations
Smart Workforce - Answer -Members work in shifting communities of action in which knowledge and skills are shared to solve real and complex problems
Trends with Human Behavior in Organizations - Answer -- Importance of connections and networks
- Commitment to ethical behavior
- Broader views of leadership
- Emphasis on human capital and teamwork
- Demise of command and control
- Influence of information technology
- Respect for new workforce expectations
- Changing concept of careers
- Concern for sustainability
Contingency Thinking - Answer -Seeks ways to meet the needs of different management situations
Evidence-Based Management - Answer -Uses hard facts and empirical evidence to make decisions
Open Systems - Answer -Transform human and material resource inputs into finished goods and services
An attribute of an organization
Complex Adaptive Systems - Answer -Interact and adapt to their environments to survive
An attribute of an organization
Organizational Culture - Answer -Shared set of beliefs and values within an organization Organizational Climate - Answer -Represents shared perceptions of members regarding
what the organization is like in terms of management policies and practices
Manager - Answer -A person who supports and is responsible for the work of others
An effective manager helps others achieve high levels of both (task) performance and (job) satisfaction
The Management Process - Answer -Fulfilling the four responsibilities of planning, organizing, leading, and controlling
Emotional Intelligence - Answer -The ability to manage oneself and one's relationships effectively
Building Blocks:
- Self-awareness
- Self-regulation
- Motivation
- Empathy
- Social Skill
Social Capital - Answer -Capacity to get things done due to relationships with other people
Ethics Mindfulness - Answer -An enriched awareness that causes one to consistently behave with ethical consciousness
Social Exchange - Answer -People build human relationships and trust through exchanges of favors based on reciprocity
Law of Reciprocity - Answer -If someone does something for someone else, it will invoke a sense of obligation to return the favor
Upward Delegation - Answer -Passing problems or responsibilities upward in the hierarchy in ways that burden managers with more work
Congruence Model - Answer -Leadership --> Strategy --> Formal Org --> Informal Org (culture)
GOAL: Dynamic Alignment
DESIGN PRINCIPLE: You want to consider and design for congruence (i.e., a match) between strategy, formal and informal organization
Descriptive vs. Prescriptive Theory - Answer -Descriptive - Describe events or behaviors of the actors in a case and in your analysis
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