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MHR 405 FINAL EXAM
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MHR 405 FINAL EXAM
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MHR 405FINAL EXAM
Group - answer- two or more people interacting interdependently to achieve a common
goals
formal group work - answer- established by organizations to facilitate the achievement
of organizational goals
informal groups - answer- emerge naturally on response to the common interests of
organizational members
punctured equilibrium model - answer- group development that describes how groups
with deadlines are affected by their first meeting and crucial midpoint transactions
additive tasks - answer- dependent on the sum of the performance of individual group
members
disjunctive tasks - answer- performance of the best group member
process loses - answer- difficulties stemming from the problems of motivating and
coordination larger groups
conjugation tasks - answer- limited by the performance of the poorest group member
norms - answer- collective expectations that members of social units have regarding the
behaviour of each other
, roles - answer- positions in groups that have set of expected behaviours attached to
them
Instrasender Role Conflict - answer- single role sender provides incompatible role
expectations to a rule occupant
intersender role conflict - answer- two or more sender provide a role occupant with
incompatible expectations
inter role conflict - answer- several rules held by a role occupant involve incompatible
expectations
person role conflict - answer- role demands call for behaviour that is incompatible with
personality/skills of a role occupant
group cohesiveness - answer- degree to which a group is attractive to its members
social loafing - answer- tendency to withhold physical/intellectual effort when performing
a group task
collective efficiency - answer- shared beliefs that a term can successfully perform a
given task
task reflexivity - answer- extent which teams deliberately discuss teams processes and
goals and adapt their behaviour accordingly
self-managed work teams - answer- work groups have the opportunity to do challenging
work under reduced supervision
cross-functional team - answer- a team composed of employees from different
functional areas of the organization
superordinate goals - answer- attractive outcomes that can be achieved only by
collaboration
shared mental model - answer- team members share identical information about how
they should interact and what their task is
chain of command - answer- the line of authority that moves from the top of a hierarchy
to the lowest level
filthening - answer- tendency for a message to be watered down/stopped during
transmission
mum effect - answer- tendency to avoid communicating unfavourable news to others
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