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Cpl-s Course_ Communications (1) Questions & 100% Verified Correct Answers with complete solutions (Latest update

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Cpl-s Course_ Communications (1) Questions & 100% Verified Correct Answers with complete solutions (Latest update

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  • August 14, 2024
  • 12
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • cpl s course communications 1

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Cpl's Course: Communications
Consider who you are or your position, what you feel, and your experiences. -
ANS-Speaker/Writer

Consider what you already know about a subject, what you need to know, and determine the
kind of evidence or proof that is most useful. - ANS-Subject/Message

Consider the listener's or reader's expectations, prior knowledge, and disposition with regards to
the subject. - ANS-Audience

•Build success in your professional life - Most presidents and CEOs of companies possess
strong speaking skills. Often, their success and their companies' success have been related to
their ability to communicate effectively.

•Communicate with others more clearly - Many mistakes or misinterpretations are a result of not
properly communicating your ideas. Great public speaking skills help you articulate ideas and
make them come alive for the listener.

•Build overall confidence - As you become better at organizing and communicating your ideas
effectively, you will start to exhibit more confidence.

•Increase your comfort level in social situations - Social situations are, in fact, the perfect
opportunity to practice your public speaking skills.

•Speak more confidently on the telephone - Whether you call to request information, make a
cold call at work, communicate with a client, or just leave a phone message, others -
ANS-BETTER PUBLIC SPEAKING SKILLS CAN IMPROVE YOUR LIFE

•Plan

- Determine the purpose.

- Select the topic.

- Determine the main point or central idea.

- Conduct research.

•Prepare

- Prepare a written outline.

, - Prepare speaker notes.

- Rehearse the presentation .

•Deliver

- Use effective communication techniques.

- Understand the principles of effective communication. - ANS-STEPS TO FOLLOW FOR A
PRESENTATION

-Situation:
•Time: How long does the speaker have to speak?

•Size: What is the expected size of the audience?

•Facilities: What is the capacity of the room/space and the seating arrangements?

•Equipment: What equipment is available and needed?

•Physical conditions: What are the environmental factors of the location such as temperature,
ventilation, noise distractions, and lighting?

-Audience:

•Demographics: Get to know your audience. Analyzing the audience helps the speaker adapt
their message to the listeners more effectively. If possible, determine their age range, gender,
group membership, education, and cultural and ethnic background.

•Values: Get to know the values and interests of your audience since audiences pay closer
attention to messages that are tailored to their values, beliefs, and interests.

•Audience Needs: Know the needs of your audience. Audiences value their time and cease to
listen when t - ANS-PLANNING CONSIDERATIONS

•To persuade: This approach is used to sell the audience on a new idea, or a change in
operations. The goal is to influence audience beliefs or actions.

•To inform: Use this approach when you need to pass on new or additional information. The goal
is to expand audience knowledge. The emphasis is clear, direct communication with accurate
and adequate information tailored to audience education and skill levels. Audience feedback
may be needed in some situations to make sure the message is received.

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