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The______________________ is responsible for monitoring and measuring production processes to ensure that the products are manufactured to the customer's specifications - Quality Assurance Department What is the first pass yield if 100 parts enter a process, three are scrapped, ten are reworked, and the rest are good? - 87% ____________________ is a measurable goal that allows a company to determine if it is being successful. - Performance Metric What drives the wages decision metrics? - Value added per employee The most basic________ metric is part produced per hour by a machine or employee. - productivity Machine utilization is a productivity metric used to measure the percentage of time a machine _____________. - runs _____________ is the measure of the amount of product produced compared to the amount that could be produced. - Production efficiency Overall performance objective are achieved by the actions of the company's__________. - employees ______________ is directly related to productivity. - Efficiency By dividing the number of parts produced by the number of hours worked, we can calculate the_______________. - Labor productivityReturning rejected purchased parts is an example of a______________________ activity. - nonvalue-added _____________ is the visual system simplify scheduling and reduce inventory. - Kanban Process cycle time is the time required to complete the production of_________. - one unit of product Customer lead time is the time between customer order and __________. - product delivery Takt time is the rate at which each new finished product must be produced to meet current_____________. - customer demand ________________ is the foundation of lean manufacturing. - Stable operations and standardization The goal of lean manufacturing is to provide the most value to customers by providing products that have the lowest cost, shortest lead time, and the_______________. - Highest quality The proper list order for 5s is what? - Sort, Straighten, Shine, Standardize, and Sustain The_______________ is responsible for the plant's overall success and growth. - President Manufacturers arrange machines and employees to make them a_____________ as possible. - Productive Take time is a German word meaning what? - Pulse_________________ is a process companies use to prevent material buildup at stations. - Line balancing _______________ are responsible for ensuring that quality products are produced. - All employees The 4 elements of the PDCA cycle are what? - Plan, Do, Check, and Act The "5 Ways" method of questioning helps employees find the_____________ of a problem. - Root cause Total Quality Management (TQM) system has the following elements: - Customer Satisfaction, Everyone's involvement, and Continuous improvement. The definition of quality is what? - Produce traits that meets customer demands. The 3 common types of cause and effect (C & E) diagrams are,_______________ - Dispersion, Process, and The Cause enumeration ______________ best describes the actual cause of an issue, as opposed to the immediate obvious cause of the symptom. - Root cause

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SACA
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SACA Review
The______________________ is responsible for monitoring and measuring production processes to
ensure that the products are manufactured to the customer's specifications - Quality Assurance
Department




What is the first pass yield if 100 parts enter a process, three are scrapped, ten are reworked, and the
rest are good? - 87%



____________________ is a measurable goal that allows a company to determine if it is being
successful. - Performance Metric



What drives the wages decision metrics? - Value added per employee



The most basic________ metric is part produced per hour by a machine or employee. -
productivity



Machine utilization is a productivity metric used to measure the percentage of time a machine
_____________. - runs



_____________ is the measure of the amount of product produced compared to the amount that could
be produced. - Production efficiency



Overall performance objective are achieved by the actions of the company's__________. -
employees



______________ is directly related to productivity. - Efficiency



By dividing the number of parts produced by the number of hours worked, we can calculate
the_______________. - Labor productivity

,Returning rejected purchased parts is an example of a______________________ activity. - non-
value-added



_____________ is the visual system simplify scheduling and reduce inventory. - Kanban



Process cycle time is the time required to complete the production of_________. - one unit of
product



Customer lead time is the time between customer order and __________. - product delivery



Takt time is the rate at which each new finished product must be produced to meet
current_____________. - customer demand



________________ is the foundation of lean manufacturing. - Stable operations and
standardization



The goal of lean manufacturing is to provide the most value to customers by providing products that
have the lowest cost, shortest lead time, and the_______________. - Highest quality



The proper list order for 5s is what? - Sort, Straighten, Shine, Standardize, and Sustain



The_______________ is responsible for the plant's overall success and growth. - President



Manufacturers arrange machines and employees to make them a_____________ as possible. -
Productive



Take time is a German word meaning what? - Pulse

,_________________ is a process companies use to prevent material buildup at stations. - Line
balancing



_______________ are responsible for ensuring that quality products are produced. - All
employees



The 4 elements of the PDCA cycle are what? - Plan, Do, Check, and Act



The "5 Ways" method of questioning helps employees find the_____________ of a problem. -
Root cause



Total Quality Management (TQM) system has the following elements: - Customer Satisfaction,
Everyone's involvement, and Continuous improvement.



The definition of quality is what? - Produce traits that meets customer demands.



The 3 common types of cause and effect (C & E) diagrams are,_______________ - Dispersion,
Process, and The Cause enumeration



______________ best describes the actual cause of an issue, as opposed to the immediate obvious
cause of the symptom. - Root cause



It is a bad idea for a repair to take place without understanding what caused the malfunction, because
the_________________. - malfunction could happen again



(T/F) Speed in delivering products is NOT as important as the other critical success objectives for
manufacturers. - False



(T/F) The definition of quality is providing error-free goods and services that meet or exceed the
expectations of the customer. - True

, (T/F) To remain competitive, manufacturers must be low-cost producers. - True



Which critical success objective requires that the manufacturer adapt resources and processes to meet
changing demands? - Flexibility



Which critical success objective requires that the manufacturer perform satisfactorily over a defined
amount of time under specified conditions? - Reliability



The measure of the result of work or a process can be defined as________. - Performance Metric



Productivity is a measurement of the efficiency of_____________. - Production



Productivity is a relative measure. What does this mean? - It needs to be compared to something
else to have value.



The formula for productivity is the output of goods divided by what? - Input of factors of
production



Productivity can be calculated by____________ the number of parts produced by the time elapsed
during the production. - Dividing



Production efficiency is the standard produced parts divided by the actual produced parts. How is this
standard determined? - The standard is the calculated amount produced under ideal conditions



Which is NOT a reason for measuring machine utilization? - To identify ways to decrease
production



Complete the Value Added Per Employee formula: Number of products sold X price per unit ÷ by
__________. - Number of employees

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