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NCCT Medical Assistant Practice Test Graded A+
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NCCT Medical Assistant Practice Test Graded A+ Medical Office Management and Terminology 1. To ensure that the medical office has the supplies it needs, the medical assistant should establish a _____? ️ 1. Reorder Point 2. A _____ is created containing the name, address, and phone num...

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  • August 14, 2024
  • 8
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • ncct medical assistant practice test graded a

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  • NCCT Medical Assistant Practice Tst Graded A+
  • NCCT Medical Assistant Practice Tst Graded A+

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NCCT Medical Assistant Practice Test Graded A+
Medical Office Management and Terminology



1. To ensure that the medical office has the supplies it needs, the medical assistant should establish a
_____?

✔️ 1. Reorder Point



2. A _____ is created containing the name, address, and phone number of both the vendor and the
medical practice. It will also have a preassigned number to track the order, the quantity of items
ordered, the price of the items, and the date purchased.

✔️ Purchase Order



3. Periodically, the medical assistant should check all equipment in the office to ensure that it is safe,
does not present hazards, and is in good working order. A _____ will help the medical assistant track this
routine inspection.

✔️ Maintenance Log



4. When a physician dictates an operative report and asks the medical assistant to type it up, the
physician is asking the medical assistant to function as a _____?

✔️ Transcriptionist



5. Under the Peer Review Improvement Act of 1982, peer review organizations are responsible for the
review for appropriateness and necessity of putting a patient into the hospital by a process known as
_____ review.

✔️ Admissions



6. Which one of the following is a decision based upon bioethics?

a. Reporting physical, emotional, or mental abuse.

b. Treating a 16-year-old girl who is pregnant without parental consent.

c. The use of fetal tissue transplantation for research.

d. Reporting to the authorities a suicidal patient.

, ✔️ The use of fetal tissue transplantation for research.



7. A physician must have the patient's permission in writing to reveal any confidential information
except for which of the following?

✔️ Gunshot Wound



8. What is the federal regulation that requires healthcare professionals to protect the privacy and
confidentiality of patient health information?

✔️ HIPAA



9. A business letter, written in full block style will have all lines _____?

✔️ At the left-hand margin.



10. When writing a business letter, the salutation of a letter should be followed by which punctuation
mark?

✔️ Colon ( : )



11. When handling a patient complaint, which one of the following would be most appropriate?

a. If the patient is angry, match his/her anger level, and he/she will calm down.

b. Take all complaints seriously and take thorough notes.

c. Refuse to talk to patients who are complaining; the doctor should handle them.

d. No correct answer.

✔️ b. Take all complaints seriously and take thorough notes.



12. Body language, body posture, space, and distance are all examples of _____?

✔️ nonverbal communication



13. What is the suggested procedure for canceling an appointment in the appointment book?

✔️ Mark through the entry with a single red line.

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