MGMT 300 EXAM 1 || WITH A+ GRADED
SOLUTIONS!!
Define *management* correct answers Is the attainment of organizational goals in an
*effective* and *efficient* manner through *planning*, *organizing*, *leading*, and
*controlling* organizational resources.
How to be an effective manager? correct answers Today's effective manager is an enabler
who helps people do and be their best.
Managers employ an empowering leadership style.
What are the 4 functions of management? correct answers *Planning* (setting goals and
deciding activities)
*Organizing* (organizing activities and people)
*Leading* (motivating, communicating with, and developing people)
*Controlling* (establishing targets and measuring performance).
Define *planning* correct answers Planning means identifying goals for future organizational
performance and deciding on the tasks and use of resources needed to attain them.
Defines where the organization wants to be in the future and how to get there.
Define *organizing* correct answers Reflects how the organization tries to accomplish the
plan.
Organizing involves assigning tasks, grouping tasks into departments, delegating authority,
and allocating resources across the organization.
Define *leading* correct answers Leading is the use of influence to motivate employees to
achieve organizational goals.
Means creating a shared culture and values, communicating goals to people throughout the
organization, and infusing employees with the desire to perform at a high level.
Define *controlling* correct answers Controlling means monitoring employees' activities,
determining whether the organization is moving toward its goals, and making corrections as
necessary.
Recent trend:place less emphasis on top-down control and more emphasis on training
employees to monitor and correct themselves.
However, ultimate responsibility for control still rests with managers.
Manager's responsibility is to coordinate resources in an *effective* and *efficient* manner
to accomplish the organization's goal. correct answers *EFFECTIVENESS*
, Organizational effectiveness is the degree to which the organization achieves a stated goal, or
succeeds in accomplishing what it tries to do.
Means providing a product/service that customers value.
*EFFICIENCY*
Organizational efficiency refers to the amount of resources used to achieve an organizational
goal.
Based on how much raw material, money, and people are necessary for producing a given
volume of output.
Can be defined as the amount of resources used to produce a product/service.
What are the 3 management skills? correct answers •Technical
•Human
•Conceptual
The degree of the skills may vary but all managers must possess the skills.
The application of management skills change as managers move up the hierarchy.
Define *technical skills* correct answers Managers get promoted to their 1st management
jobs because they have demonstrated understanding and proficiency in the performance of
specific tasks, which is referred to as technical skills.
Include mastery of the methods, techniques, and equipment involved in specific functions
(engineering, manufacturing, finance).
Also includes specialized knowledge, analytical ability, and the competent use of tools and
techniques to solve problems in that specific discipline.
Particularly important at *lower* organizational levels.
*Becomes less important than human and conceptual skills as managers move up the
hierarchy.*
Define *human skills* correct answers Human skills involve the manager's ability to work
with and through other people and to work effectively as a group member.
How managers relate to other people, including the ability to motivate, facilitate, coordinate,
lead, communicate, and resolve conflicts.
Essential for frontline managers who work with employees directly on a daily basis.
*Increasingly important for managers at all levels and in all types of organizations.*
People want managers who listen to them, build positive relationships, and show interest in
their lives and careers
SOLUTIONS!!
Define *management* correct answers Is the attainment of organizational goals in an
*effective* and *efficient* manner through *planning*, *organizing*, *leading*, and
*controlling* organizational resources.
How to be an effective manager? correct answers Today's effective manager is an enabler
who helps people do and be their best.
Managers employ an empowering leadership style.
What are the 4 functions of management? correct answers *Planning* (setting goals and
deciding activities)
*Organizing* (organizing activities and people)
*Leading* (motivating, communicating with, and developing people)
*Controlling* (establishing targets and measuring performance).
Define *planning* correct answers Planning means identifying goals for future organizational
performance and deciding on the tasks and use of resources needed to attain them.
Defines where the organization wants to be in the future and how to get there.
Define *organizing* correct answers Reflects how the organization tries to accomplish the
plan.
Organizing involves assigning tasks, grouping tasks into departments, delegating authority,
and allocating resources across the organization.
Define *leading* correct answers Leading is the use of influence to motivate employees to
achieve organizational goals.
Means creating a shared culture and values, communicating goals to people throughout the
organization, and infusing employees with the desire to perform at a high level.
Define *controlling* correct answers Controlling means monitoring employees' activities,
determining whether the organization is moving toward its goals, and making corrections as
necessary.
Recent trend:place less emphasis on top-down control and more emphasis on training
employees to monitor and correct themselves.
However, ultimate responsibility for control still rests with managers.
Manager's responsibility is to coordinate resources in an *effective* and *efficient* manner
to accomplish the organization's goal. correct answers *EFFECTIVENESS*
, Organizational effectiveness is the degree to which the organization achieves a stated goal, or
succeeds in accomplishing what it tries to do.
Means providing a product/service that customers value.
*EFFICIENCY*
Organizational efficiency refers to the amount of resources used to achieve an organizational
goal.
Based on how much raw material, money, and people are necessary for producing a given
volume of output.
Can be defined as the amount of resources used to produce a product/service.
What are the 3 management skills? correct answers •Technical
•Human
•Conceptual
The degree of the skills may vary but all managers must possess the skills.
The application of management skills change as managers move up the hierarchy.
Define *technical skills* correct answers Managers get promoted to their 1st management
jobs because they have demonstrated understanding and proficiency in the performance of
specific tasks, which is referred to as technical skills.
Include mastery of the methods, techniques, and equipment involved in specific functions
(engineering, manufacturing, finance).
Also includes specialized knowledge, analytical ability, and the competent use of tools and
techniques to solve problems in that specific discipline.
Particularly important at *lower* organizational levels.
*Becomes less important than human and conceptual skills as managers move up the
hierarchy.*
Define *human skills* correct answers Human skills involve the manager's ability to work
with and through other people and to work effectively as a group member.
How managers relate to other people, including the ability to motivate, facilitate, coordinate,
lead, communicate, and resolve conflicts.
Essential for frontline managers who work with employees directly on a daily basis.
*Increasingly important for managers at all levels and in all types of organizations.*
People want managers who listen to them, build positive relationships, and show interest in
their lives and careers
