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OM 300 Exam 1 Questions And Answers 2024 Updated Study Set
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OM 300 Exam 1 Questions And Answers 2024 Updated Study Set Operations Management ANS the business function responsible for planning, coordinating, and controlling the resources needed to produce a company's goods and services Role of operations ANS to transform organizational inputs into outp...

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  • September 1, 2024
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  • om 300 exam 1 questions and answers 2024 updated s
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OM 300 Exam 1 Questions And Answers 2024
Updated Study Set
Operations Management ANS the business function responsible for planning, coordinating, and controlling the
resources needed to produce a company's goods and services



Role of operations ANS to transform organizational inputs into outputs.



value added ANS the net increase created during the transformation of inputs into final outputs



efficiency ANS performing activities at the lowest possible cost



Manufacturing organizations ANS organizations that primarily produce a tangible product and typically have
low customer contact.



service organizations ANS organizations that primarily produce an intangible product such as ideas, assistance,
or information, and typically have high customer contact.



strategic decisions ANS decisions that set the direction for the entire company; they are broad in scope and long
term in nature.



tactical decisions ANS decisions that are specific and short term in nature and are bound by strategic decisions



industrial revolution ANS an industry movement that changed production by substituting machine power for
man power



scientific management ANS an approach to management that focused on improving output by redesigning jobs
and determining acceptable levels of worker output



hawthorne studies ANS the studies responsible for creating the human relations movement, which focused on
giving more consideration to workers needs.



human relations movement ANS a philosophy based on the recognition that factors other than money can
contribute to worker productivity

, management science ANS a field of study that focuses on the development of quantitative techniques to solve
operations problems



just in time ANS a philosophy designed to achieve high-volume production through elimination of waste and
continuous improvement.



total quality management ANS philosophy that seeks to improve quality by eliminating causes of product
defects and by making quality the responsibility of everyone in the organization



reengineering ANS redesigning a company's processes to make them more efficent



flexibility ANS an organizational strategy in which the company attempts to offer a greater variety of product
choices to its customers



mass customization ANS the ability of a firm to highly customize its goods and services at high volumes.



time-based competition ANS an organizational strategy focusing on the efforts to develop new products and
deliver them to customers faster than competitiors



Supply chain management ANS management of the flow of materials from suppliers to customers in order to
reduce overall cost and increase responsiveness to customers



global marketplace ANS a trend in businesses focusing on customers, suppliers, and competitors from a global
perspective.



Environmental issues ANS a trend in business to consciously reduce waste, recycle, and reuse products and
parts.



B2B ANS electronic commerce between businesses



B2C ANS electronic business between businesses and their customers



C2C ANS electronic commerce between customers

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