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Crisis Management Questions and Answers 100% Correct
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Crisis Management Questions and Answers100% Correct
What are the primary goals of crisis management? - ANSWER To help the
person stabilize their feelings and behaviors and to address the problems that
precipitated the crisis
Which of the following examples is consistent with the basic verbal de-escalation
loop? - ANSWER Johanna is trying to find a point on which she can
communicate agreement with Lenny who is currently in a crisis
When working with someone who is agitated and hostile, which of these should
be used FIRST to prevent aggressive behaviors? - ANSWER Verbal de-escalation
Why knowledge of a precipitating even is considered an unreliable way to gauge
the seriousness of a crisis? - ANSWER Because the same stressor can have very
different effects on different people
Which of the following focused tasks emphasizes the person in a collaborative
working alliance? - ANSWER Make contact
TRUE OR FALSE: When assessing a person in crisis, questions about suicidal
ideation should be asked indirectly to avoid upsetting the person further. -
ANSWER False
Which statement about crisis management with individual who have been
exposed to trauma is accurate? - ANSWER If any individual with a history of
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