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Crisis Management Chapter 1-5 Exam Questions and Answers 100% Correct
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Crisis Management Chapter 1-5 ExamQuestions and Answers 100% Correct
T/F: The greatest number of frontline volunteers is used to staff 24-hour suicide
hotlines in major cities. - ANSWER True
T/F: Crisis intervention typically remains highly recognized by the public at all
times. - ANSWER False, it typically remains unrecognized until victim advocates
exert enough legal, political, or econominc pressure to cause change
T/F: The media has an insignifant influence on public consciousness of crisis after a
large-scale disaster. - ANSWER False
T/F: "Trauma tourism" - a burgeoning inducstry in post-intervention psychological
trauma replete with trade shows, trade publications, talk shows, and charitable
giving - ANSWER True
T/F: There is an assumption that experiencing a disaster will not lead to
psychopathology. - ANSWER False
Individual Crisis - ANSWER crisis is the perception or experiencing of an event
or situation as an intolerable difficulty that exceeds the person's current resources
and coping mechanisms
Systemic Crisis - ANSWER when a traumatic event occurs such that people,
institutions, communities, and ecologies are overwhelmed and response systems
are unable to effectively contain and control the event in regard to both physical
and psychological reactions to it
, "Metastasizing Crisis" - ANSWER occurs when a small, isolated incident is not
contained and begins to spread.
List the 3 main crisis theories used in the field. - ANSWER 1) Basic Crisis Theory
2) Expanded Crisis Theory
3) Applied Crisis Theory
List at least 5 of the 9 characteristics of an effective crisis worker. - ANSWER 1)
diverse life experiences
2) poise
3) creativity
4) flexibility
5) energy
6) resiliency
7) quick mental reflexes
8) assertiveness
9) tenacity
Culture - ANSWER that complex whole which includes knowledge, beliefs, arts,
laws, morals, customs, and capabilities acquired by a person as a member of
society. it is a way of life of a group of people, the configuration of all the more or
less stereotyped patterns of learned behavior which are handed down from one
generation to the next through the means of language and imitation
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