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CMS 315 MIDTERM Exam Questions Complete Solutions New Update (A+ Pass)
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CMS 315 MIDTERM Exam Questions Complete Solutions New Update (A+ Pass) Centrality of Communication - Answers --People judge us by our communication -We accomplish almost everything through communication- the evolutionary advantage *speech makes us different (FOXP2 gene mutation allows ...

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  • September 6, 2024
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  • 2024/2025
  • Exam (elaborations)
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  • cms 315 midterm
  • cms 315 midterm exam
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  • cms 315 midterm exam questions complete solutions

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CMS 315 MIDTERM Exam Questions
Complete Solutions New Update (A+
Pass)
Centrality of Communication - Answers --People judge us by our communication

-We accomplish almost everything through communication- the evolutionary advantage
*speech makes us different
(FOXP2 gene mutation allows
speech)
*survival is enhanced by
coordination- we need others
and their knowledge
-Communication make us happier and healthier.
-Low interaction reduces our immunities.

Importance of First Exchange - Answers -You can never take back a first impression

Why do people meet and talk? - Answers --Proximity
-Appearance
-Utility
-Loneliness

Proximity - Answers -If you're closer to someone, you're going to talk to them more

Appearance - Answers -Shapes who we want to talk to

Utility - Answers -networking... what is that person worth?

Loneliness - Answers -if you are lonely, you will socialize.

Why Do we say what we do? - Answers --managing an impression
*warmth and competence

-Reduce uncertainty by making predictions

Levels of Predictions - Answers --Cultural
-Sociological
-Interpersonal

Cultural - Answers -Predictions set from a certain culture

Sociological - Answers -group membership

,ex. major, hometown, job, school

Interpersonal - Answers -- when you know someone so well you can distinguish them
outside of membership.

Propositions About Communication - Answers -1. You cannot NOT communicate
2. Meanings are in people
3. Communication is irreversible
4. Communication is Functional
5. Communication is tool
6. communication is learned
7. Communication is Both intentional and unintentional
8. Communication is contextual
9. Communication has both content and relational aspects
10. Communication = Relationship

Meanings are in People - Answers --Not in words
*labels
-Not in behaviors

Communication is Functional - Answers --giving/receiving information
-persuading/influencing
-affinity (make people like us)
-Identity: self esteem forms from the people you surround yourself with.
-Entertainment

Communication is Contextual - Answers --Physical Context
-Psychological Context

Communication Model - Answers --interpersonal comm is the process whereby one
stimulates meaning in the mind of another through verbal and or nonverbal means
*We don't transfer meaning, we stimulate a meaning.

Ensuring Message Quality - Answers --Organize Message
-Use Redundancy
-Focus on Schemas
-Ask Questions

Organize Message - Answers --Know your purpose
-Drop what's unimportant
-"chunk" what is important: ex. phone number
*think in terms of 3

Use Redundancy - Answers --Offer multiple examples for any concept
-Beware of seductive details----> stay on point

, -Follow "tell-show-do-respond"---> use different media

Focus on Schemas - Answers --A schema is a category system for storing information
*language is a category--> gender nouns--> bridge in german vs spanish

Ask Questions - Answers --Open-ended questions

-Advice vs Questions--> "need your advice" not "can i ask a question?": FRAME IT

-Empowering Questions--> "How can we get sales up?" not "Why are sales down?"
excuses v outcome

-Avoid

Selective Exposure (selectivity) - Answers -1. involvement
2. proximity
3. utility/value
4. reinforcement

Involvement (selectivity) - Answers --if you're exposed to something, you're more
involved.

Proximity (selectivity) - Answers --Get's people's attention immediately

Utility/ Value (Selectivity) - Answers --if there is no exposure to something, you won't
use it

Reinforcement (Selectivity) - Answers --like people that make us feel like we matter.

Selective Attention - Answers -1. Novelty
2. Concreteness
3. Less Competing Stimulation
4. Speed
5. Momentum
6. Utility
7. Positive Affect

Novelty - Answers -- pay attention to new things: new things get more attention

Concreteness - Answers -- pay more attention when you can touch it

Less Competing Stimulation - Answers -- pay attention more with less distractions

Speed - Answers -- pay attention if it is slow

Momentum - Answers -- get people engaged and they can't stop

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