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FGCU MAN 3025 Final Exam - Schaeffer Questions and Answers New (2024/2025) Solved 100% Correct CA$11.54   Add to cart
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FGCU MAN 3025 Final Exam - Schaeffer Questions and Answers New (2024/2025) Solved 100% Correct
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Hawthorne effect - employees worked harder if they received added attention, thought that managers cared about their welfare and that supervisors paid special attention to them (Elton Mayo) scientific management - emphasized the scientific study of work methods to improve the productivity of in...

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  • September 15, 2024
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  • 2024/2025
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FGCU MAN 3025 Final Exam - Schaeffer
Hawthorne effect - employees worked harder if they received added attention, thought that
managers cared about their welfare and that supervisors paid special attention to them

(Elton Mayo)



scientific management - emphasized the scientific study of work methods to improve the
productivity of individual workers

(Frederick W. Taylor)



efficient - to use resources wisely and cost-effectively



effective - to achieve results, to make the right decisions and to successfully carry them out



competitive advantage - a set of unique features of a company and its products that are perceived
by the target market as significant and superior to those of the competition



sustainability - The ability to keep in existence or maintain. A sustainable ecosystem is one that
can be maintained



strategic planning - done by top managers



tactical planning - done by middle managers



operational planning - done by first-line managers



technical skills - the job-specific knowledge needed to perform well in a specialized field



conceptual skills - the ability to think analytically, to visualize an organization as a whole and
understand how the parts work together

,management - integrating the work of people through POLC: planning, organizing, leading, and
controlling the organization's success



human skills (soft skills) - the ability to work well in cooperation with other people to get things
done



historical perspective - classical, behavioral, and quantitative



administrative management - concerned with managing the total organization

(Fayol & Weber)



bureaucracy - Weber believed it was a rational, efficient, ideal organization based off principles of
logic



Maslow's Hierarchy of Needs - (bottom to top:) physiological, safety, social, esteem, self-
actualization



theory X - -represents a pessimistic, negative view of workers

-workers are irresponsible, resistant to change, lack ambition, hate work, and want to be led



theory Y - -represents an optimistic, positive view of workers

-workers are considered capable of accepting responsibility, self-direction, self control and being creative



systems viewpoint - -regards the organization as a system of interrelated parts-collection of
subsystems-part of the larger environment



contingency viepoint - emphasizes that a manager's approach should vary according to the
individual and the environmental situation

, evidence-based management - translating principles based on best evidence into organizational
practice, bringing rationality to the decision-making process



triple bottom line - evaluates organizational performance on economic, social, and environmental
criteria



internal stakeholders - employees, owners, board of directors



ethics - the principles of right and wrong that guide an individual in making decisions



4 ethical approaches - utilitarian, individual, moral-rights, justice



utilitarian approach - guided by what will result in the greatest good for the greatest number of
people



individual approach - guided by what will result in the individual's best long-term interests, which
ultimately are in everyone's self-interest



moral-rights approach - guided by respect for the fundamental rights of human beings



justice approach - guided by standards of equity, fairness, and impartiality



social responsibility - a business's concern for society's welfare



globalization - the trend of the world economy toward becoming a more interdependent system



multinational corporation - global business firm with operations in several countries



ethnocentric managers - -"we know best"

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