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Exam (elaborations)

Exam (elaborations) Operations Management

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TESTBANK - Operations Management, 7th. Canadian Ed. Stevenson, Hojati, and CAO. McGraw-Hill X- 1 Introduction to Operations Management 1 Chapter Overview 1 What is Operations Management? 2 Differences between Manufacturing and Service Organizations 4 Operations Management Decisions ...

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  • September 18, 2024
  • 29
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers
  • hojati and cao
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Student name:__________
TRUE/FALSE - Write 'T' if the statement is true and 'F'
if the statement is false.
1) As a service business, the operations management
activities of an airline company have nothing in common with
the operations management activities within a bicycle
manufacturing company.

⊚ true
⊚ false




2) Operations managers are responsible for managing
activities and resources that produce goods and/or provide
services.

⊚ true
⊚ false




3) Effectiveness refers to achieving intended goals
whereas efficiency refers to minimizing cost and time.

⊚ true
⊚ false




4) Operations, marketing, and finance function
independently of each other in most organizations.

⊚ true
⊚ false




Version 1 1

,5) The operations function exists only in firms that are
goods-oriented.

⊚ true
⊚ false




6) Operations management pertains almost exclusively to
the management of manufacturing operations.

⊚ true
⊚ false




7) Value-added refers to the cost of the inputs required to
produce goods and services.

⊚ true
⊚ false




8) As long as a product is ready in advance of when manufactured does not
customers demand it, the timing of when a product is influence the value-added.

⊚ true
⊚ false




9) Storing an item earlier than the scheduled delivery
date is an example of a value adding activity.

⊚ true ⊚ false



Version 1 2

, 10) Management information systems (MIS) are needs to effectively
concerned with providing management with the information it manage.

⊚ true
⊚ false




11) Operations management involves both system design
and planning/control decisions.

⊚ true
⊚ false




12) System design decisions have very little impact on
planning/control decisions.

⊚ true
⊚ false




13) An example of an operations control decision is the
choice of location.

⊚ true
⊚ false




Version 1 3

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