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Comm 1000 Final Exam Questions with complete solution 2024/2025
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Comm 1000 Final Exam Questions with complete solution 2024/2025 Comm 1000 Final Exam Interpersonal Conflict - correct answer Conflict with another person Intrapersonal Conflict - correct answer Conflict with one's self Intragroup Conflict - correct answer Conflict within a group ...

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  • October 5, 2024
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  • 2024/2025
  • Exam (elaborations)
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  • comm 1000 final exam questions with complete solut

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Comm 1000 Final Exam
Interpersonal Conflict - correct answer ✔Conflict with another person


Intrapersonal Conflict - correct answer ✔Conflict with one's self


Intragroup Conflict - correct answer ✔Conflict within a group


Intergroup Conflict - correct answer ✔Conflict between groups


Cascade model of rational conflict - correct answer ✔John Gottman's model
that explains how conflict escalates in a cascade of negativity that, if left
unchecked, will lead to relationship dissolution


Reasons for Conflict - correct answer ✔Persuasion
Regulating Relationships
Catharsis (Release)
Clarifying Issues


BATNA - correct answer ✔Best Alternative To Negotiated Agreement


SIX STEP NEGOTIATION PROCESS - correct answer ✔1. Analyzing the
negotiating situation
2. Planning for the negotiation
3. Organizing
4. Gaining and maintaining control
5. Closing the negotiation

,6. Improving


Persuasion - correct answer ✔one or more persons reinforcing, modifying, or
extinguishing beliefs, attitudes intentions, motivations, and or behaviors


Balance Theory - correct answer ✔Three cognitive element may be
balanced or imbalanced. (Friend A and B may or may not like friend C)


Cognitive Dissonance - correct answer ✔Instances in which your thoughts
and actions do not match one another. As a result, beliefs or actions are
altered to achieve balance.


Elaboration Likelihood Model - correct answer ✔the method used to present
a persuasive message is in two categories. Central (factual) and peripheral
(emotional based). Look at slide for diagram.


Reciprocity - correct answer ✔Doing something for someone with the
assumption that they will later owe you an equal in return. ( not always the
case).


The consistency principle - correct answer ✔we like to appear like we make
the same decisions over and over again. (My dad drove a chevy, I drive and
chevy and always will)


Foot in the door principle - correct answer ✔a compliance tactic that involves
getting a person to agree to a large request by first setting them up by having
that person agree to a modest request.

, Ex. (person asks you to place a small sign in your lawn then returns and asks
you to place a larger one in its place. The agreement to the first sign makes
the person more likely to accept the big one)


Lowballing - correct answer ✔Making a small request to acquire commitment
from someone then changing the terms afterwards. (Fees added onto a car
price)


Credibility - correct answer ✔Characteristics of the persuader which makes
them more convincing.


1.Trustworthiness
2.Expertise
3.Goodwill


How to improve credibility - correct answer ✔1.Adapt style to your audience.


2.Emphasize similarity. Create empathy


3.If you have low credibility, emphasize receiver involvement.


4.Have a credible source introduce/endorse you.


Group - correct answer ✔3 or more people who form a single unit.


Optimal group size - correct answer ✔5-7 people (Odd is best for breaking a
tie)

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