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BMAL-590 ORGANIZATIONAL BEHAVIOR EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED
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BMAL-590 ORGANIZATIONAL BEHAVIOR EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED Organizational Behavior (OB) the domain of study that focuses on organizational structures and protocols, and their effect on individual, team and organizational performance. OB views organizations from ...

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  • October 7, 2024
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  • 2024/2025
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BMAL-590 ORGANIZATIONAL BEHAVIOR EXAM QUESTIONS

AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED

Organizational Behavior (OB)


the domain of study that focuses on organizational structures and protocols, and their effect on

individual, team and organizational performance.


OB views organizations from multiple perspectives:


The relationship between individual behavior and those of groupsand teams.



The relationship between organizational structure and firm's performance.



The effect of culture on organizational performance.


organizational theory


A fundamental principle of organizational theory is the process of value creation.


OB focuses on the elementsof value creation such as:


1. Decision making

2. Leadership

3. Motivation

4. Employee engagement

5. Organizational learning

,OB can be studied from two perspectives:


internal and external


Internal perspective:


suggests that employees' behavior is primarily influenced by their personal assumptions, feelings,

thoughts, interactions, experiences, and perceptions.



A manager embracing the internal perspective would try to solve all issues by having an honest dialogue

with all the impacted employees in any situation.


The external perspective


suggests that environmental factors that include the economic, social, cultural, regulatory, political, and

competitive forces impact employees' behavior and job performance.



A manager embracing the external perspective would calibrate her actions based on her perception of

the externalities' impact on employees.



As an example, when a competitor introduces a new type of benefit, a manager holding the external

perspective may try to replicate or improve upon the said benefit as a retention strategy.


An Interdisciplinary Domain


It should be obvious from the preceding outline that OB is not a monolithic domain or discipline of study.



OB draws from many disciplines to understand and explain individual and group behavior.

,OB draws from psychology while explaining why we behave the way we do.



OB draws from anthropology while understanding the evolution of behavior over time.



OB draws from sociology while exploring how households, families, and society interact and lead to

discernable patterns of behavior and tradition.



OB draws from engineering while examining measurement techniquesand productivity.



OB draws from statistics to understand trends and relationshipsbetween variables.



OB draws from medicine to recognize the importance of wellness and health.


Organization as a System


It is useful to view an organization as a system.



A system is a set of interrelated parts that work together towards a well-defined objective.



Most systems have a control mechanism to correct and prevent deviation from the desired level in

system performance.



Control can be at the input, process, or output stage.



The output is one or more products, some waste, and information.

, Feedback can be about quality, efficiency, or productivity.



Control would be steps to minimize deviations.


A system has some distinct characteristics:


One or more inputs



One or more processes that transform the inputs



One or more outputs



A feedback loop to measure efficiency and effectiveness


Inputs to an organizational system (manufacturing)include:


Capital

People

Raw materials

Information

Technology


The processes may involve:


Physical

Chemical

Mechanical

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