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SPCH 1318: CH 1-4: Exam review(updated)questions with correct answers
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SPCH 1318: CH 1-4: Exam review(updated)questions with correct answers
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SPCH 1318: CH 1-4: Examreview(updated)questions with correct
answers
Why do we communicate - correct answer ✔✔physical needs, identity needs, social needs, practical
needs
Linear model of communication - correct answer ✔✔sender encodes messages, sends through a
medium, receiver decodes messages (limited)
Define Feedback - correct answer ✔✔a response to the previous message
Transnational communication model - correct answer ✔✔environment: physical location, personal
experiences and cultural background a person brings to a conversation
noise: external, physiological, psychological noise
channel: describes the medium through which messages are exchanged (different mediated channels:
phones, e-mail, and instant messages)
Communication Principles - correct answer ✔✔transnational, intentional or unintentional, irreversible,
unrepeatable
Content Dimension - correct answer ✔✔involves information being explicitly discussed (please pass the
salt, not now I'm tired)
Relational Dimension - correct answer ✔✔expresses how you feel about the other personal (whether
you like or dislike the other person)
Communication Misconceptions - correct answer ✔✔not all communication seeks understanding, more
communication is not always better, communication will not solve all problems, effective communication
is not
, Quantitative - correct answer ✔✔defines interpersonal communication as any interaction between two
people (so a police offer giving a ticket is quantitative while a teacher and a class isn't)
Dyad - correct answer ✔✔two persons interacting
Qualitative - correct answer ✔✔when people treat one another as unique individuals, regardless of
context in which the interaction occurs or the number (uniqueness, irreplaceability, interdependence,
disclosure, intrinsic rewards)
Communication Competence - correct answer ✔✔can be learned and is situational "you can cry your
way out of a speeding ticket but not out of a murder" "what works in one situation won't necessarily
work in another situation"
Cognitive complexity - correct answer ✔✔ability to construct a variety of different frameworks for
viewing an issue (A close friend seems to be angry with you. Maybe their offended by something you
did, or something has happened in that friend's life to upset them, or maybe nothing is wrong and you're
being overly sensitive)
Self-monitoring - correct answer ✔✔process of paying close attention to one's own behavior and acting
accordingly
Culture - correct answer ✔✔the language, values, beliefs, traditions, and customs people share and
learn
Co-Culture - correct answer ✔✔the perception of membership in a group that is part of an
encompassing culture - age, race, sexual orientation, nationality, geographic region, physical disability,
religion, activity
Salience - correct answer ✔✔how much weight we attach to a particular person or phenomenon "when
things "snap" into focus"
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